Back

Niello Audi

Sacramento, CA

4.7
581 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
Contact Dealership

2350 Auburn Blvd

Sacramento, CA

95821

Directions

By Type

Showing 581 reviews

May 09, 2025

The general manager and salesman were most accommodating - went over and above to make me a happy customer. Found the car I wanted and had it delivered to my door. Couldn’t have asked for anything more. T More

by RMJBAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
James P. Trenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hoffman
May 09, 2025 -

Niello Audi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

May 07, 2025

Feel as though the problem with my car is finally fixed. James went above and beyond. More

by SDUNBAR644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 07, 2025

Professional, knowledgeable and easy to talk to. Kept to the deal with no hidden costs. More

by LLMAGNANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 29, 2025

We had a great experience from our first visit through the final signing of our lease agreement with Rosa. Everyone was extremely helpful. More

by BROWN1149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

April 28, 2025

Great customer service. Provided service on his day off. Really appreciate the communication as well. More

by natimauga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 27, 2025

Very professional and thorough. He went the extra mile for us trying to fix a heater problem. More

by DSILVA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 27, 2025

Honestly, this has been the best used car experience I’ve ever had! They made the process simple and have taken good care of us since the purchase. Will 100% purchase my next vehicle from them. More

by SALLYWEIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Niello Audi responded

Here at Niello Audi, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Aaron Thetford General Manager athetford@niello.com

April 24, 2025

I have always had excellent service and support at Niello Audi. We have three Audis, all have been serviced here. More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 24, 2025

I can’t wait until my lease is up so I can get away from this terrible fing company. They absolutely suck… More

by Crestliner77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Reynoso
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

the service is, in and of itself great. ..Thanks in large part to Dan....and his service advisors. BUT, for the second time in 4 months my car was not washed, cleaned or otherwise in the sa More

by GR8MGMT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Niello Audi responded

Thank you for your feedback. While we strive to wash every vehicle during service, it appears that we may have fallen short during your recent visits—and for that, I sincerely apologize. I was unable to locate your information in our records, but I would appreciate the opportunity to speak with you directly to better understand your experience and ensure we address any concerns. Please feel free to reach out to me at 916-480-2829. I look forward to hearing from you and the chance to make things right. Best regards, Scott Bunker

1
...