Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.8
433 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
Contact Dealership

2350 Auburn Blvd

Sacramento, CA

95821

Directions

By Type

Showing 433 reviews

May 30, 2023

This is a lovely group of people - enthusiastic about the excellence of the Audi brand of car - who go the distance to ensure that you have the true luxury experience when buying your vehicle. Couldn’t be ha More

by REBECCASMITHMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Westlake
Report | Print
Jun 08, 2023 -

Niello Audi responded

Rebecca, Congratulations on your new Audi! We are truly passionate about the Audi brand and we're glad to know that Jackie and the rest of our team made your buying experience such a true luxury. We will make sure that Jackie sees your kind words, but please don't hesitate to reach out to us if any questions come up along the way!

Helpful
May 29, 2023

Sales people were knowledgeable and professional. I would work with Michael or Cain again. I just wish Niello would remember that the dealership is selling luxury vehicles and treat people accordin More

by DAVID.SANDINO05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael LeGuerre is the boss...knowledgeable and professional.
Report | Print
Jun 08, 2023 -

Niello Audi responded

Thank you for your thorough and honest review, David. We are lucky to have Michael and Cain on our team here in Sacramento, and I'm glad to know that they were so knowledgeable and professional during your visit. If you have any specific concerns that you would like to discuss further, please don't hesitate to reach out to me directly at 916-890-2205. Ron Bolton, Sales Manager

Helpful
May 29, 2023

Very friendly and professionally customer service. We are happy with their customer service. Guidance and instruction was awesome. Thanks again. More

by SGARDIZI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
Report | Print
Jun 08, 2023 -

Niello Audi responded

This is what we love to hear! It's great to know that Jacqueline and the rest of our team provided you with such friendly and professional customer service. Please let us know if there is anything else we can assist you with in the future!

Helpful
May 29, 2023

I would have given this 5 stars but I am not sure the tech was on top of things. Then I brought my car in last year for its annual, the brakes were in "yellow" meaning they needed to be replaced within t More

by mhanson19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
Report | Print
Jun 08, 2023 -

Niello Audi responded

I appreciate you bringing this to my attention. I'm glad to know that you enjoyed the communication and price transparency during your recent service visit with Hector. Please give me a call at 916 480-2829 if you would like to discuss the rating your brakes received. I would love to answer any questions you have. Thank you, Scott B, Service Manager

Helpful
May 28, 2023

William was so patient and knowledgeable! Helped us pick the exact perfect model! So thorough. More

by CATHYA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William
Report | Print
Jun 01, 2023 -

Niello Audi responded

So wonderful that William was able to help you pick out the perfect model. We hope you are absolutely loving it so far! If any questions come up along the way, we're here to help. Happy driving!

Helpful
May 28, 2023

Niello Audi always takes great care of my vehicles. Omead and Brian are fantastic and very communicative. More

by LENNEX.DENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead, Jackie and Brain
Report | Print
Jun 08, 2023 -

Niello Audi responded

Thank you for the 5-star review! We're happy to know that our team always takes such great care of your vehicles. We will make sure to pass your kind words along to Omead and Brian. See you next time!

Helpful
May 27, 2023

I have always been given the best service from this dealership. The employees have always been patient and professional. We have bought two vehicles from Cain Carter, and he has made the process ex More

by stanginit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
Report | Print
Jun 01, 2023 -

Niello Audi responded

Thank you so much for your appreciation and kind words. We have a truly amazing team here in Sacramento and we're glad to know that Cain and the rest of our staff have always provided you with such patient and professional service. We will make sure to pass along your kind words and look forward to working with you again in the future!

Helpful
May 26, 2023

Dain has always been great and ensures all my work is done timely and with no questions. More

by TRIXYM67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain
Report | Print
Jun 01, 2023 -

Niello Audi responded

Thank you for taking the time to call out Dain's great work! We're glad to know that he always ensures the work on your vehicle is done in a timely manner. We will make sure he sees your review!

Helpful
May 26, 2023

There is a reason that William has a sales title belt on his desk. He took great care of us, got my wife into her dream car, worked a deal for us, and made us feel like we were VIPs. The whole staff was fri More

by tpetrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Laguerre
Report | Print
Jun 01, 2023 -

Niello Audi responded

We're thrilled that William was able to get your wife into her dream car! We hope she is absolutely loving it so far. William is truly an all-star on our team here in Sacramento and we're glad to know that he took such great care of you both from start to finish. If any questions come up as your wife becomes accustomed to her new vehicle, please do not hesitate to reach out to us!

Helpful
May 26, 2023

Good service department. Service writer was understanding and helpful. Happy with the service. We will return. More

by SSANFILIPPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Zink
Report | Print
Jun 01, 2023 -

Niello Audi responded

We're glad to hear that you're happy with the service you received during your recent visit! We truly look forward to working with you again in the future. Happy driving!

Helpful
1
...
38
39
40
...
44