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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
588 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 588 reviews

July 01, 2023

Daine was great ; however after I left with my freshly serviced vehicle where all the liquids were supposedly topped off or changed, the windshield fluid light went on. This makes me wonder what else got More

by KERRIBESSEY
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2023 -

Niello Audi responded

Kerri, Thank you for taking the time to bring your concerns to my attention. I'm glad to know that Dain provided you with great service, but I definitely don't like hearing that you feel things were missed during your visit. If you would be willing to discuss further, please give me a call at 916-480-2829 at your convenience. Thank you, Scott Bunker, Service Manager

July 01, 2023

Always pleasant and don’t have to wait long if at all. Attentive and understanding of my concerns. More

by TARYNBACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bunker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello Audi responded

We appreciate you choosing Niello Audi for your recent service, Taryn! It's great to hear that our team always provides you with such attentive service and addresses any concerns you may have. We look forward to continuing to serve you for years to come!

July 01, 2023

I don't give reviews but thank you anyway This is a pain. Please remove from survey. More

by LDOBAK
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 01, 2023

Organized, courteous, and friendly interaction with everyone involved. A very positive experience on all levels. More

by DICKDALPINO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Niello Audi responded

We're happy to know that our team made your recent service visit such a positive one, Dick! Thank you for choosing Niello Audi and for taking the time to leave us a review. See you next time!

June 29, 2023

Customer service was next level and the service was completed in a timely manner. Drinks were provided as well. All the coffee and water you wanted. More

by EMANUELCHERNANDEZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
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Jul 07, 2023 -

Niello Audi responded

So glad to hear that our Sacramento team provided you with next-level service, Emanuel! We're happy to know that you appreciate the timely service and beverages. See you for you next service visit!

June 29, 2023

Dain has been our service representative for several years. We always are treated well and get excellent service. More

by SALLY95608
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
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Jul 07, 2023 -

Niello Audi responded

We are truly lucky to have Dain on our team here in Sacramento and it's great to know that he always provides you with such excellent service! We will make sure he sees your review.

June 28, 2023

Love the service. Super friendly. Would rather have coupon for Quick Quack car wash so I can wash my car when convenient to me, not when I am all the way out at Fult More

by gtimm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dane
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Jul 07, 2023 -

Niello Audi responded

Thank you for choosing Niello Audi for your service needs, we're glad to know that you love it! We appreciate the feedback regarding the car washes and will make sure to pass that along to our Service Manager.

June 28, 2023

Clear communication, texted link to work to be done, easy to confirm, done in a timely manner. More

by abarbersan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
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Jul 12, 2023 -

Niello Audi responded

We're glad to know that you were impressed by our team's communication and efficient work. We look forward to your next service visit!

June 27, 2023

Erik helped me with my Audi Q5 and his service is always great. He always has great communication throughout the whole service process. More

by MTORRES17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erik Carr, Charlie Zink
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Jul 12, 2023 -

Niello Audi responded

It's great to know that Erik takes such great care of you and your Q5! We will make sure to let him know that you mentioned him.

June 26, 2023

The dealership was easy to work with and the customer service staff was excellent. I would recomend this dealership to others. More

by erik.absalon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Biondi was excellent to deal with., Charlie Zink
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Jul 07, 2023 -

Niello Audi responded

This is what we love to hear, Erik! Thank you for the recommendation and for taking the time to leave us a review.

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