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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
580 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 580 reviews

June 27, 2023

Erik helped me with my Audi Q5 and his service is always great. He always has great communication throughout the whole service process. More

by MTORRES17
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erik Carr, Charlie Zink
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Jul 12, 2023 -

Niello Audi responded

It's great to know that Erik takes such great care of you and your Q5! We will make sure to let him know that you mentioned him.

June 26, 2023

The dealership was easy to work with and the customer service staff was excellent. I would recomend this dealership to others. More

by erik.absalon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony Biondi was excellent to deal with., Charlie Zink
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Jul 07, 2023 -

Niello Audi responded

This is what we love to hear, Erik! Thank you for the recommendation and for taking the time to leave us a review.

June 26, 2023

Pre-sale service and attention were excellent, after sale service and attention was poor. We scheduled the new car pickup and were told we would get instructions on how to operate the car and we would get a More

by BALDINIFGM
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cain Carter, Brandon Flynn
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June 26, 2023

The customer service was great. James provided excellent service and answered any questions that I had. He explained all the service that was done on my vehicle. Thank you More

by JO.ANN22
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James French
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Jul 12, 2023 -

Niello Audi responded

Thank you for taking the time to leave us a review Jo Ann! We are truly lucky to have James on our team here in Sacramento and we're glad to know that he was able to answer all of your questions. We will make sure to share your review with him.

June 26, 2023

Omead in the service center is top notch. He went above and beyond to help get my issues resolved and my car serviced in a timely manner. When I'm ready to buy another Audi it will be from Ni More

by molson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
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Jul 07, 2023 -

Niello Audi responded

Isn't Omead wonderful? We're glad to know that he went above and beyond to make sure the issues with your vehicle were resolved. We will make sure to share your kind words with him and look forward to working with you again in the future!

June 25, 2023

The online platform for monitoring service combined with the excellent customer service from Omead was a great combination. More

by FHDESMOND
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omead. I did not meet Charlie., Charlie Zink
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Jun 28, 2023 -

Niello Audi responded

So glad to know that you appreciated our team's customer service and our online platform! We will make sure to pass your kind words along to Omead and look forward to working with you again in the future.

June 25, 2023

The service and the attention from James French always it’s Amaizing. Always on top of the things. Very good dealer as well. Big and great support always More

by ALBERTO.1979
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James French , Charlie Zink
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Jun 28, 2023 -

Niello Audi responded

Thank you for your kind words, Alberto! We are truly lucky to have James on our team here in Sacramento and are glad to know that he always provides you with 5-star service and attention. See you next time!

June 24, 2023

The service center at Neillo Audi is always fast, efficient, welcoming, and professional. Dain Bryant is excellent. More

by BOBSALLADAY
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
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Jun 28, 2023 -

Niello Audi responded

So glad that our team is always able to provide you with efficient, welcoming, and professional service, Bob! We will make sure to pass your special thanks along to Dain. See you next time!

June 24, 2023

Very limited contact, very poor follow thru by the car salesman, told a car would be brought to the store only for it to not be brought to the store the day it was promised. Was not given next steps in th More

by ANGELUS
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Charlie Zink
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Jun 28, 2023 -

Niello Audi responded

Angelus, Thank you for taking the time to bring this to my attention. I'm sorry to hear that we did not provide you with the level of follow-up that you were looking for. If you would be willing to discuss your experience further, please reach out to me at 916-890-2283. Thank you, Charlie Zink, General Manager

June 24, 2023

Very good service although did not completely address the acceleration issue maybe next time most likely it's the car More

by patbob5150
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eric
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Jun 30, 2023 -

Niello Audi responded

We appreciate you taking the time to leave us a review. Our apologies that we were not able to completely address the acceleration issue you were experiencing during this visit. If you have any questions, please do not hesitate to reach out to us.

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