
Niello Audi
Sacramento, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I was pleasantly greeted by Dianne Ponce on my arrival. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. We shared experiences from our past. I worked for DMV for 35 years and 4 years in the auto dealership. She shared her experiences with Niello Audi. I shared my personal information and she handled the information professionally. She showed me the Audi and showed some of the features of the vehicle. She introduced me to Kyle Saephanh who is the financial personal. Kyle was very pleasant and professional. We spent several hours discussion the services available to me. He suggested another credit union that has a lower rate. I still requested Golden 1 Credit Union who has provided me with excellent services for over 35 years. He explained the warranty services and these services wouldn't be included in the contract. We completed the contract and I was asking when we would be completing the DMV forms. I didn't have lunch and it 1:45, Kyle gave me one of his protein bars. Once the paperwork was completed, Dianne brought my Audi around to the front of the dealership for my trip back home. I requested some photos before leaving. Dianne took several photos and had a red bow on the hood for several more photos. Thank Niello Audi for a pleasant experience. Ruby L. Teixeira More
Work done within requested timeline. Still can’t get over that it cost $1,500 for a single axel brake job. Customer service was efficient and courteous. Still can’t get over that it cost $1,500 for a single axel brake job. Customer service was efficient and courteous. More
Jackie was amazing! So helpful and overall pleasant. She makes you feel welcome and calm throughout the entire process. Very knowledgeable. So helpful and overall pleasant. She makes you feel welcome and calm throughout the entire process. Very knowledgeable. More
Continue to have excellent service experience at Niello Audi. My service consultant Dain Bryant always goes above and beyond, keeping me informed, doing what he can to make the visit as convenient as possi Audi. My service consultant Dain Bryant always goes above and beyond, keeping me informed, doing what he can to make the visit as convenient as possible, and ensuring all goes smoothly through the appointment. More