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Niello Audi
Sacramento, CA
588 Reviews
Welcome to Niello Audi
Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 9:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 588 reviews
June 01, 2023
This is our second Audi from Niello and we returned for a reason, excellent service! Cain has been straight forward, open-book, ethical, and all around great to work with. He is always so helpful and proacti reason, excellent service! Cain has been straight forward, open-book, ethical, and all around great to work with. He is always so helpful and proactive in our searches. We will continue to drive from the Bay Area just to work with Cain for our next Audi in 6 months. More
by JEFF_M_LAMBERT
Verified CustomerEmployees Worked With
Cain Carter, Charlie Zink
June 01, 2023
Very smooth procedure for coating for Q5, Tatyana great to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik fol to work with! Both Tatyana and Erik were very helpful in allowing me to drop off my 2004 Allroad for servicing when I picked up the Q5, and Erik followed up with servicing details. Personally, I don't think dropping the courtesy driver and substituting with Lyft is a good idea. Lots of reports about unsavory Lyft and Uber drivers. As a single, older female, I do not use Lyft or Uber. I much prefer a vetted driver from the dealership. More
by JRWHEATON
Employees Worked With
I don't know Charlie Zink. Maybe he was the service tech? I worked with Tatyana and Erik.
June 01, 2023
We eventually wound up with a Q7 Prestige vehicle that we are very happy with, but it was a very laborious process to complete. They did not have a vehicle on the lot that we wanted, but we agreed on a vehi are very happy with, but it was a very laborious process to complete. They did not have a vehicle on the lot that we wanted, but we agreed on a vehicle that they could acquire. The paperwork process was completed and we waited for the car. Several days later we were told we couldn't have that vehicle. The dealer found an acceptable replacement vehicle several days later. After starting all over again with the paperwork and the finances we finally have a great Q7 Prestige. It was a long and painful process, but Niello Audi persevered and succeed in getting us the Q7 Prestige we now enjoy. William was great to work with. More
by SAWDUST121
Employees Worked With
Steve Tracy
May 31, 2023
William our salesman was excellent. Very professional and knowledgeable but not pushy. Andrea was a pleasure to work with also. Will definitely be doing more business with this dealersh Very professional and knowledgeable but not pushy. Andrea was a pleasure to work with also. Will definitely be doing more business with this dealership and would not hesitate to recommend to others. More
by CHRISTNERFAMILY5
Employees Worked With
Charlie Zink
May 31, 2023
This is a lovely group of people - enthusiastic about the excellence of the Audi brand of car - who go the distance to ensure that you have the true luxury experience when buying your vehicle. Couldn’t be ha excellence of the Audi brand of car - who go the distance to ensure that you have the true luxury experience when buying your vehicle. Couldn’t be happier. Jackie Westlake’s elegant yet unpretentious style of providing me with exactly the information I needed to make my decision - this made me choose Audi. More
by REBECCASMITHMD
Employees Worked With
Jackie Westlake
May 31, 2023
Ramez made the car buying experience at Audi the best I’ve had ever. I’ll undoubtedly return for future purchases. Very professional, personable and efficient. I’ve had ever. I’ll undoubtedly return for future purchases. Very professional, personable and efficient. More
by SLR237998
Employees Worked With
Ramez
May 31, 2023
Omead was a complete professional working with. He kept me up-to-date with my car's service status and provided regular updates. When I went to pick up my car my paperwork was ready on the desk f He kept me up-to-date with my car's service status and provided regular updates. When I went to pick up my car my paperwork was ready on the desk for the cashier to get. More
by satveer01
Employees Worked With
Omead
