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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
672 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 672 reviews

September 29, 2025

Knowledgable, professional, personable. Direct and informative discussion concerning first experience with plug in hybrid. Would return. More

by DNCAMPOS
Recommend Dealer
Yes
Employees Worked With
Jacqueline Westlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

September 29, 2025

Omead was awesome and kept me informed the whole time! I’ll definitely be back More

by MANKRIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Lowenstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Niello Audi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 25, 2025

Dianne was super helpful and knowledgeable of the car. It was a pleasurable no pressure experience. More

by CARDOSO.SCOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

September 21, 2025

The Service staff is great to work with at Niello! Tatyana goes the extra mile with keeping me updated on my vehicle and ensuring she creates a seamless and an enjoyable experience! More

by kristendinsbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana
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Sep 22, 2025 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 18, 2025

This dealership was timely and completed the repairs as stated. Mr. French kept me updated on the status of my repairs. More

by LINDA-PATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2025 -

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 16, 2025

Poor customer service. I never got to test drive the vehicle nor did I get customer service on how to use the technology inside the vehicle. I was there on 3 separate occas More

by MM13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dianne Ponce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2025 -

Niello Audi responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Aaron Thetford General Manager athetford@niello.com

September 04, 2025

my service advisor. Hector is exceptional and taking care of my needs. he takes the pain out of a service call. More

by AL35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Niello Audi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 02, 2025

The dealership exceeded my expectations, providing excellent customer service (by Diane Ponce) and her manager, Alex. I’m very pleased with my purchase and will definitely return when it comes to buyi More

by TONI M
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dianne Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Kludt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 02, 2025 -

Niello Audi responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Audi! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

September 01, 2025

Always great service at this location. Very happy with how I am taken care of. More

by GREGSVILAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 01, 2025 -

Niello Audi responded

Thanks for sharing about your experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

August 30, 2025

Niello Audi is great. Ronnie was low pressure, friendly, and really listened to what I wanted in my next car. More

by 2SEWELLS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Phillips
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Aug 30, 2025 -

Niello Audi responded

Thanks for your feedback on your recent visit to Niello Audi. It's great to hear that we were able to assist you and that you had such a positive experience. Aaron Thetford General Manager athetford@niello.com

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