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Niello Audi

Sacramento, CA

Overview
Employees
Reviews
Vehicles
4.7
641 Reviews
Welcome to Niello Audi Niello Audi in Sacramento, CA serves the Sacramento valley, including Roseville, Folsom, Elk Grove, and Reno. We have a wide selection of new Audi, certified preowned Audi, and high-line, luxury preowned cars in stock. Niello also provides expert, factory-trained service for your Audi as well as a well-stocked selection of parts and accessories. We know that you have high expectations and as a Niello dealer our commitment is to provide our customers exceptional service and unyielding integrity. Allow us to demonstrate our commitment to you!
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2350 Auburn Blvd

Sacramento, CA

95821

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Showing 641 reviews

May 26, 2025

Hector was ready for me when I arrived for my scheduled service. He informed me of the expected cot and estimated time that it would take. The job was completed on time and slightly less than expected. Gre More

by EWENUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Guadamuz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2025 -

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 23, 2025

"The staff was very helpful and friendly, and they made sure to answer all my questions. The entire experience was smooth and stress-free thanks to E.L. More

by 16_25prestonJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Loud
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May 23, 2025 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 17, 2025

Neillo Audi has gone above and beyond with their customer service. I will definitely be buying our next vehicle from them! More

by SALLYWEIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatyana Homacki
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May 18, 2025 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 15, 2025

Overall great service, the advisor makes all the difference in smoothing out the maintenance experience. Nielo continues to deliver on its customer service. More

by DBUGATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2025 -

Niello Audi responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 09, 2025

The general manager and salesman were most accommodating - went over and above to make me a happy customer. Found the car I wanted and had it delivered to my door. Couldn’t have asked for anything more. T More

by RMJBAD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Thetford
5.0
This rating includes all reviews, with more weight given to recent reviews.
James P. Trenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Hoffman
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May 09, 2025 -

Niello Audi responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Aaron Thetford General Manager athetford@niello.com

May 07, 2025

Feel as though the problem with my car is finally fixed. James went above and beyond. More

by SDUNBAR644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
James French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

May 07, 2025

Professional, knowledgeable and easy to talk to. Kept to the deal with no hidden costs. More

by LLMAGNANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cain Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025 -

Niello Audi responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello Audi! Aaron Thetford General Manager athetford@niello.com

April 29, 2025

We had a great experience from our first visit through the final signing of our lease agreement with Rosa. Everyone was extremely helpful. More

by BROWN1149
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Paulson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Jaffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Niello Audi responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Aaron Thetford General Manager athetford@niello.com

April 28, 2025

Great customer service. Provided service on his day off. Really appreciate the communication as well. More

by natimauga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omead Anwar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 27, 2025

Very professional and thorough. He went the extra mile for us trying to fix a heater problem. More

by DSILVA27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dain Bryant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Niello Audi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Audi, we look forward to having you as a valued customer for many years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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