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Niello BMW Elk Grove

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience. Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience. The Niello BMW Elk Grove Difference When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 665 reviews

January 08, 2026

Great customer service and they focus on helping the customer so that one can buy a car More

by JULIOCESAR0425
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Essex Salcido
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Jan 09, 2026 -

Niello BMW Elk Grove responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 05, 2026

CJ Phan and Pooja Thakur went on the extra mile to ensure that I was satisfied with responses to my requests. I was really impressed with their efforts that resulted in getting the vehicle I wanted. through More

by FREDIYASERE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2026 -

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 05, 2026

Very helpfull and really friendly explain to me all the features the car that I decided to get More

by Teddy.ochoa64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jan 05, 2026 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

January 03, 2026

I called to talk to finance, never returned calls, no class & respect for customers , never going beck there More

by MAGALLANESM957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
STEVE TRACY
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Jan 09, 2026 -

Niello BMW Elk Grove responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 30, 2025

Trevor is my service advisor and as usual he takes care of everything in a professional and timely manner. Alexis and Ozzie promised follow up on my recent used car sale but haven’t contacted me yet. More

by PTRNISHI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ozzie Cortez
2.0
This rating includes all reviews, with more weight given to recent reviews.
ALEXIS GALINDO
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Niello BMW Elk Grove responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 26, 2025

Alexis friendly, knowledgeable, great customer service, very patient and made me feel comfortable in the selection of the right car. I test drove 3 different vehicles. More

by Marlyn Thomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEXIS GALINDO
5.0
This rating includes all reviews, with more weight given to recent reviews.
JOSEPH VO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Dooley
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Dec 26, 2025 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Niello BMW Elk Grove. We appreciate your business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 24, 2025

Great, clean, people were very friendly and the atmosphere was very positive. A pleasurable experience More

by NHOLLINS.CRAWLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Alnasir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Dec 24, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 23, 2025

Elisa was the one who responded on line chat and was able to answer questions on the model that I was looking into buying. Anthony was the actual person that helped me in showing the exact model. He wa More

by jaze.ril4811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan St Germain and Victor Donato, ANTHONY IBARRA
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Jan 09, 2026 -

Niello BMW Elk Grove responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 21, 2025

Excellent Sale and service team, Started with the ad a Service Customer, and the experience was so good we bought our new BMW from them!!! More

by JoshHavens2703
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Poz
Print
Dec 21, 2025 -

Niello BMW Elk Grove responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

December 17, 2025

Excellent service and quick response to all questions. Pooja was excellent and very helpful. Please thank her for me. More

by GABEKARAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
POOJA THAKUR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Essex Salcido
Print
Dec 17, 2025 -

Niello BMW Elk Grove responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW Elk Grove! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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