Niello BMW Elk Grove

The best Customer service experience i have had in a very long time Thank you long time Thank you More

Great experience, everyone we talked to was kind and got straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it. straight to the point, only complaint is that getting my new car took 2 weeks longer than expected, but the condition it was in made up for it. More

Thank you Anthony for the warm welcome in the Parts Department and the great customer service. It was informative to learn about the different cars in inventory. Department and the great customer service. It was informative to learn about the different cars in inventory. More

Galindo was amazing! ! From the moment I walked in those doors he was super helpful, patient, understanding and beyond accommodating. He went above his requirements to hel ! From the moment I walked in those doors he was super helpful, patient, understanding and beyond accommodating. He went above his requirements to help me get a car, never had such a pleasant timeb po purchasing a vehicle. If you want to laugh and smile while buying a vehicle this is your man!! More

I had an amazing experience working with CJ Phan at Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Be Niello BMW Elk Grove. From the very beginning, he went above and beyond to take care of me, especially as a first-time buyer with this dealership. Before I even arrived, CJ sent me detailed videos and photos of the car, making sure it was exactly what I needed and that it would be worth my long drive. When I got there, his hospitality was outstanding. During the negotiation, CJ was patient, honest, and really took the time to understand my needs and budget. He helped me find the best possible deal without any pressure, and I truly felt like he was on my side. CJ is a very talented and professional salesperson, and Niello BMW Elk Grove is lucky to have him. I highly recommend asking for CJ if you’re looking for a great car-buying experience. More

The process was pretty easy and simple beeen it was all done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future. done via Email and phone calls and to be honest the team was really nice and Easy to deal with and I will buy from you guys again in the future. More

The entire experience was great. From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and w From our salesman, our IT guy who helped set us up with our vehicle and the sales manager. We were not in an absolute rush but due to the price and willingness to go and get the vehicle from one of your sister locations, we made the decision to go ahead and make the purchase. And I must say, I absolutely love my BMW. My only wish would to have more range on the i5 other than that….couldn’t be happier. More

Alexis and Tommy are the dynamic duo. They listened and understood the assignment. Alexis knew exactly what I wanted and needed in my car and made it happen! They listened and understood the assignment. Alexis knew exactly what I wanted and needed in my car and made it happen! More

Jerome is very friendly and very knowledgeable. As we walked into the store, he came to greeted us and asked if we needed for help. I feel very welcoming. Overall we very satisfied with the service As we walked into the store, he came to greeted us and asked if we needed for help. I feel very welcoming. Overall we very satisfied with the service. More

The whole Staff and everyone working on this deal made it a great experience and got the vehicle i’ve been waiting for. Thank you everyone again at Niello BMW for an awesome job! a great experience and got the vehicle i’ve been waiting for. Thank you everyone again at Niello BMW for an awesome job! More