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Niello BMW Elk Grove

Elk Grove, CA

4.8
405 Reviews
Here at Niello BMW Elk Grove, we are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
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8580 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 405 reviews

September 26, 2024

I was referred to CJ Phan from my service tech and couldn't be happier with the level of attention I received from him and the dealership team! More

by adrielandkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Niello BMW Elk Grove responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with CJ here at Niello BMW Elk Grove. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 25, 2024

Jerome was very good! It was our second car that we purchased with his help. More

by M. DIONSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerome Duco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Essex Salcido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Niello BMW Elk Grove responded

Thanks for sharing your thoughts about your experience with Jerome here at Niello BMW Elk Grove. We appreciate your repeat business and hope to see you again soon! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 25, 2024

Neillo Has been absolutely incredible I am 67 years old and have purchased many vehicles. This by far has been the best buying experience I have ever had. They went above and beyond to make me a happy cust More

by J.CARNEIRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Choonhaurai
5.0
This rating includes all reviews, with more weight given to recent reviews.
ELISA GALA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2024 -

Niello BMW Elk Grove responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello BMW Elk Grove. We look forward to having you as one of our valued customers for many more years to come! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 18, 2024

I had a lot of questions about buying a car, CJ gave me so much confidence and made me feel at ease, he is a great man. More

by SU
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Niello BMW Elk Grove responded

Thank you for the kind words for CJ and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Niello BMW Elk Grove are glad to have you as a customer. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 17, 2024

Very nice experience and fast too! Would recommend Matthew and Elk Grove for your buying needs. More

by HAN
Recommend Dealer
Yes
Employees Worked With
MATTHEW JARDINE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Niello BMW Elk Grove responded

Han, Here at Niello BMW Elk Grove, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Matthew, and it was a pleasure having you at the dealership. We appreciate your review! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 16, 2024

Niello BMW Elk Grove 100%+ believes in providing excellent customer services! They demonstrate that mantra the moment you walk into their showroom and that service continues through the years of yo More

by S&PM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER KRAFT
Sep 16, 2024 -

Niello BMW Elk Grove responded

We are very happy to hear Heather provided you with such a positive experience! We sincerely value your business and look forward to your next visit. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 15, 2024

I had such a great experience at BMW Elk Grove and I owe a lot of that to Mohamed, the salesperson who helped me out. He was super patient, really listened to what I wanted, and made the whole process easy More

by NADA HAMED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOH MOSSA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aly
Sep 16, 2024 -

Niello BMW Elk Grove responded

We are so glad that we had the opportunity to work with you, and that Moh and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 13, 2024

We are glad we went Niello to purchase our BMW. We feel fortunate that CJ welcomed us and was so attentive and receptive enough to understand what we had in mind for our next car purchase. CJ is ve More

by JR & KBR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Phan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra Ramírez and Argud
Sep 13, 2024 -

Niello BMW Elk Grove responded

Thank you for your business and this review. We're happy to hear that CJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 11, 2024

Jas is extremely knowledgeable and professional, definitely goes above and beyond to make the car buying process as seamless as possible. So grateful to have had the opportunity to work with him whe More

by Ayah A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jas Hira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2024 -

Niello BMW Elk Grove responded

Ayah, Thank you for sharing your experience with us! We're happy to hear it went well Jas and our team truly appreciate your feedback. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

September 10, 2024

Fantastic! Great service and took care of me and my wife as best and I could ask for! More

by MESIPCIUC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzie Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Niello BMW Elk Grove responded

Thank you so much for choosing Niello BMW Elk Grove! Please let us know if we can be of any more assistance. David Sotomayor Business Development Mgr. David.sotomayor@niello.com (916) 971-2131

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