Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello BMW Elk Grove
Elk Grove, CA
630 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience.
Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience.
The Niello BMW Elk Grove Difference
When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 630 reviews
March 12, 2026
The only glitch I had was when I was about to take possession of the car and they only had one key. When they stated that they only had one set and I could order another set for a couple of hundred do possession of the car and they only had one key. When they stated that they only had one set and I could order another set for a couple of hundred dollars extra, I almost lost it and was close to killing the deal. I had just paid over $60,000.. cash for a car and I wasn't about to pay an extra $300. for a second key! Fortunately Mr. Dooley saw to it that the key was to be ordered gratis, and they day was saved! More
by SCARABGLASS
Verified Customer
March 12, 2026
Friendly and informative sales staff. Dealer adds stolen vehicle tracker onto price of vehicle which is a huge profit item. Dealer adds stolen vehicle tracker onto price of vehicle which is a huge profit item. More
by roberthing
March 12, 2026
Miss Pooja was so friendly and helpful, I love my new car, I will recommend you to my friends, i appreciated everyone’s help for getting my new vehicle car, I will recommend you to my friends, i appreciated everyone’s help for getting my new vehicle More
by FAROK
March 09, 2026
Elisa was very sweet and informative! I never felt pressured but felt reassured taking to her! She is certainly a very good salesperson! It was enjoyable dealing with her. I would cert I never felt pressured but felt reassured taking to her! She is certainly a very good salesperson! It was enjoyable dealing with her. I would certainly recommend her to my friends. More
by MARJ0830
March 07, 2026
If you’re looking for a seamless, no pressure car buying experience, do yourself a favor and go see Alexis Galindo at BMW Elk Grove. I’ve purchased from him myself, and the experience was so good that I di experience, do yourself a favor and go see Alexis Galindo at BMW Elk Grove. I’ve purchased from him myself, and the experience was so good that I didn’t hesitate to refer a close friend, who also ended up buying a car from him. Alexis truly goes above and beyond not just during the sale, but with his after-sales service as well. He’s always available to help and makes sure every detail is taken care of long after you drive off the lot. It’s rare to find a salesman who is not only the best at what he does but is also a genuinely good human being. Professional, patient, and incredibly helpful. Highly recommended! More
by drumerkhan
Employees Worked With
March 07, 2026
Matt was great! He was genuinely helpful to ensure we were taken care of. We had a strange check engine light come on during our Genius appointment and he and the se He was genuinely helpful to ensure we were taken care of. We had a strange check engine light come on during our Genius appointment and he and the service team got it figured out quickly. They gave us a loaner car for the weekend and delivered our new vehicle all the way to Rockln once it was ready. A+ service to Matt and everyone involved! More
by RON.BOWLIN
Employees Worked With
February 26, 2026
Wonderful experience! Great sales people and finance staff. We love our beautiful new car. Thank you. Great sales people and finance staff. We love our beautiful new car. Thank you. More
by reid2001
February 26, 2026
Pooja was very helpful and coordinated an online purchase of a new X5 and delivery to the bay area without issues. of a new X5 and delivery to the bay area without issues. More
by Allen
Employees Worked With
February 26, 2026
Our salesperson Pooja was very helpful and led us through the purchase process, including a trade-in , very smoothly. I do not appreciate having to pay for preinstalled stolen vehicle protection system tha the purchase process, including a trade-in , very smoothly. I do not appreciate having to pay for preinstalled stolen vehicle protection system that obviously is just a profit scheme. More
by roberthing
