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Niello BMW MINI
Sacramento, CA
477 Reviews
Serving the Sacramento area, Niello BMW Sacramento, located at 2020 Fulton Ave in Sacramento, CA, is your premier retailer of new and pre-owned vehicles. Our dedicated sales staff and top-trained technicians are here to make your vehicle shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal vehicle today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 477 reviews
October 07, 2025
I bought a car from Niello BMW in Sacramento, and overall, I expected better treatment from a dealership of this level. When I picked up the car, they provided me with a spare key, but I later found overall, I expected better treatment from a dealership of this level. When I picked up the car, they provided me with a spare key, but I later found out that the key wasn’t programmed. When I contacted the dealership, I was surprised to learn that they took no responsibility for this. The manager refused to discuss the issue further and simply told me to take the car to a Nissan dealership to get the key programmed. When I explained that programming costs about $450, the manager’s response was that they would not cover any part of that cost. I found this response very disappointing — it showed a complete lack of customer care and accountability. For anyone considering buying a car here, I recommend verifying everything works before leaving the lot, including both keys, because the dealership may not help you afterward. I’m sharing my experience so others are aware of how my situation was handled. I truly hope Niello BMW improves their after-sale service and stands behind the vehicles they sell. More
by anbelivbl
Employees Worked With
October 05, 2025
Our 2014 BMW was totaled, all the wires in the dash were chewed by mice! We went to Neillo BMW to get the bad news and weren’t planning on buying another car just then, but staff there were so attentive, fr chewed by mice! We went to Neillo BMW to get the bad news and weren’t planning on buying another car just then, but staff there were so attentive, friendly and helpful that we decided to check out some of their used Mini’s and X3’s. We were there for at least 3 or 4 hours and very well taken care of by Fatima and a number of other staff. We ended up buying a beautiful 2021 X3. We love it! I highly recommend Neillo if you are looking for a new or used car. The staff are great, and the service is great! More
by ANDREA.FOX
Verified CustomerOctober 04, 2025
Highly professional and knowledgeable sales staff who are very good to negotiate with and do a business deal. Honest and straightforward. very good to negotiate with and do a business deal. Honest and straightforward. More
by KINSER.BAYQUEN
September 26, 2025
All of the team at Niello BMW provide great service. Ryan is very knowledgeable and responsive. I highly recommend them to anyone looking for a new car or service on their existing BMW. Ryan is very knowledgeable and responsive. I highly recommend them to anyone looking for a new car or service on their existing BMW. More
by KHURST1
September 20, 2025
Working with Ryan Cox was the best experience we've ever had purchasing a new vehicle. Ryan worked hard to locate a vehicle that met our needs and made the trade-in and sell a very smooth process. I've no had purchasing a new vehicle. Ryan worked hard to locate a vehicle that met our needs and made the trade-in and sell a very smooth process. I've now recommended Ryan to my daughter as she too is looking for a new vehicle. Truly happy with Nielo BMW and Ryan Cox More
by LORI36
September 16, 2025
Great service and great follow up. I felt well cared for. Thank you for the help I felt well cared for. Thank you for the help More
by LISAJAGENT
September 04, 2025
Thank you, appreciate the friendly environment you provide. It was great dealing with Tony on this transaction. provide. It was great dealing with Tony on this transaction. More
by ROBERT.F.DREAM
September 02, 2025
Very responsive with great follow up. Efficient and organized during the sale process. Would buy again at this dealership and team. Efficient and organized during the sale process. Would buy again at this dealership and team. More
by RAKESHPEER
August 23, 2025
Very respectful. Made my daughter a part of the conversation! Took us on a test drive even though we weren't buying today. I'm gonna keep in touch specifically with E Made my daughter a part of the conversation! Took us on a test drive even though we weren't buying today. I'm gonna keep in touch specifically with Elyas in the coming months as I choose what model I'm most interested in. Definitely going back to this dealership soon. More
by asdfasdf
Employees Worked With
ELYAS ABRAHIMI
