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Niello Volkswagen
Sacramento, CA
1,202 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,202 reviews
January 05, 2025
Khaled and ray were both great will be referring family and friends to them in the future. Klaled made the purchase easy and Ray did a great job of explaining the vehicle and helping to get me enrolled in and friends to them in the future. Klaled made the purchase easy and Ray did a great job of explaining the vehicle and helping to get me enrolled in the myvw app. More
by SEYMOUR.RICH
Verified Customer
January 04, 2025
Spencer was very helpful. Luis and him worked efficiently to quickly get me a great deal and not waste any time. Thanks! Luis and him worked efficiently to quickly get me a great deal and not waste any time. Thanks! More
by POSNERMARK
January 04, 2025
Great service! Explained everything well. They had great customer service. Jacob was very helpful and kept me informed every step of the way. Explained everything well. They had great customer service. Jacob was very helpful and kept me informed every step of the way. More
by nelukadesilva0630
Employees Worked With
Jacob
January 04, 2025
Great service, professional team which is customer oriented and tool the time to explain all repairs needed or coming up as well as service performed. oriented and tool the time to explain all repairs needed or coming up as well as service performed. More
by RAULRAMIREZJR
Employees Worked With
January 03, 2025
Super friendly and was able to thoroughly explain the services that I had done on my car services that I had done on my car More
by tristahartman123
Employees Worked With
January 02, 2025
Great service. Appreciated the service department and knowledge. Always receive wonderful service. I love my ID4. Appreciated the service department and knowledge. Always receive wonderful service. I love my ID4. More
by CAROLYNDAVIS4141
Employees Worked With
January 02, 2025
Bad communication. No response from chats, phone messages, or emails. This is really unacceptable. Maybe time for a management change? No response from chats, phone messages, or emails. This is really unacceptable. Maybe time for a management change? More
by johnhunterwork84
Employees Worked With
Service department
January 01, 2025
Trust this dealership and Travis provides excellent customer service. Up to date on all current issues and very informative on VW's. customer service. Up to date on all current issues and very informative on VW's. More
by rwenker251
Employees Worked With
January 01, 2025
⭐️⭐️⭐️⭐️⭐️ I had an exceptional experience working with Brandon, the Sales Manager at VK Dealership. From the moment I walked in, Brandon went above and beyond to ensure that I felt valued and well-in with Brandon, the Sales Manager at VK Dealership. From the moment I walked in, Brandon went above and beyond to ensure that I felt valued and well-informed throughout the entire car-buying process. His professionalism, transparency, and genuine willingness to help stood out from the very beginning. Brandon took the time to thoroughly understand my needs, preferences, and budget. He was incredibly patient and answered all my questions with clarity, which made me feel confident in my decision. What impressed me the most was his ability to provide honest insights and solutions, without ever making me feel pressured to make a purchase. Thanks to Brandon’s expertise and dedication, I was able to drive away in the perfect vehicle for me. If you’re looking for a smooth, stress-free experience with someone who truly cares about their customers, I highly recommend Brandon and the team at VK Dealership. He’s a true asset to their organization, and I’ll definitely be returning for future purchases! More
by KC
Employees Worked With
Tevin Saelee, Brandon Balassi
