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Niello Volkswagen

Sacramento, CA

4.8
1,188 Reviews
Welcome to Niello Volkswagen Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
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2701 Arden Way

Sacramento, CA

95825

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Showing 1,188 reviews

October 21, 2024

Everyone was personable, genuine and really went out of their way to make us happy with our purchasing experience. Thank you Niello VW- We are very happy with our new Golf R and your dealership! More

by D Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Balassi
Oct 21, 2024 -

Niello Volkswagen responded

Thanks for sharing your thoughts about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Congratulations on your new Golf R! Scott Russo General Manager srusso@niello.com

October 20, 2024

Got a tuneup - Brent and his team got my 2007 Rabbit running like a new car. Easy drop off / pick-up, thorough communication, and overall excellent experience. More

by CSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wanner
Oct 20, 2024 -

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 20, 2024

Jacob was great! He was friendly and professional at check-in. He was genuinely concerned about my car when the inspection showed some dried coolant leak that was cau More

by valchou
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 20, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad Jacob was able to help, and we hope to see you again! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 20, 2024

Ray was extremely knowledgeable and very patient with us. Really enjoyed the process with him and Jamal. More

by MARCOTRAVIESO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaled Jamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Niello Volkswagen responded

Thank you for choosing Niello Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Russo General Manager srusso@niello.com

October 20, 2024

Ron and the crew are terrific and have always taken care of our two VW sportswagens. These guys are the best! More

by dhunt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 19, 2024

My experiences with Niello staff has always been positive and courteous. I always receive a detailed explanation for services completed. More

by PPHENIZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 20, 2024 -

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 19, 2024

Great service! My car was in and out in very minimal time, and I was kept up to date the entire time. Thank you! More

by soychristina21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2024 -

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 19, 2024

This was a very quick visit. There was nothing wrong with the vehicle. All I needed was to have a key fob program. Cooper and the parts staff (I was in two weeks ago to order the More

by MOTORMIKE31M1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not have the names for the two guys in the parts department.
Oct 20, 2024 -

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 17, 2024

Professionalism of Travis and his explanations about recall helped me to understand and drive my vehicle with confidence. More

by Latkovskyy Denys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Niello Volkswagen responded

It's great to hear that Travis was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 17, 2024

The service was very good and thorough. Everyone was helpful especially Jason. He kept me informed regularly which I really appreciated. More

by gunndad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lamb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Wanner
Oct 18, 2024 -

Niello Volkswagen responded

Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything Jason can assist you with in the future. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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