Niello Volkswagen

Good service excellent customer service I will recommend to anyone who needs services n w to anyone who needs services n w More

The dealership performed a thorough inspection of the car when I bought it, 3 months ago, and my car passed successfully. Then when I brought the car back for repairs on a small accident, the mechanic also p when I bought it, 3 months ago, and my car passed successfully. Then when I brought the car back for repairs on a small accident, the mechanic also performed a new general inspection and discovered that the charging port was loose. Why didn't he notice the port being loose the first time I brought the car for inspection? This way I could have taken the car back to the seller and requested that they fix the loose port. I can't help feeling that the 1st inspection was not thorough. More

I love Niello Volkswagen. I had the most wonderful experience buying a car there. They are an amazing team that could help you make the right choice for yourself and get you a I had the most wonderful experience buying a car there. They are an amazing team that could help you make the right choice for yourself and get you a car that you will love seeing and driving every day. The team went that extra mile for me on the day of my purchase. I enjoyed spending my day at Niello Volkswagen. More

Always fair and trust their service. Great customer service every time I come in. Would definitely recommend their service department. Great customer service every time I come in. Would definitely recommend their service department. More

Great communication throughout the service. Travis was extremely responsive and helpful. All in all, a very positive experience! Travis was extremely responsive and helpful. All in all, a very positive experience! More

Everyone treated us with respect, and met our needs. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. The dealership was busy but they kept us in the loop about the wait time for financing and were very professional. More

I found that my vehicle concerns were addressed when I pressed. This primarily dealt with continual coolant loss, which a replacement head gasket appears to have resolved. I do appreciate the loaner car a pressed. This primarily dealt with continual coolant loss, which a replacement head gasket appears to have resolved. I do appreciate the loaner car and use of pre-paid Uber transport to home and back. I am concerned about how VWCorporate has addressed premature rear brake pad wear on my ‘22. Taos. More

2nd Volkswagen, but first time at Niello Volkswagen. Tevin was absolutely amazing and Alex in finance made the process so smooth. HIGHLY recommend them both and Niello Volkswagen. Tevin was absolutely amazing and Alex in finance made the process so smooth. HIGHLY recommend them both and Niello Volkswagen. More

The Jetta is a good car but over the past 5 years, it was not the best experience dealing with VW dealerships in Arden or Elk Grove. not the best experience dealing with VW dealerships in Arden or Elk Grove. More

Great customer service. Would definitely recommend to family and friends. No pressure into buying which we loved. Would definitely recommend to family and friends. No pressure into buying which we loved. More