Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Niello Volkswagen
Sacramento, CA
1,221 Reviews
Welcome to Niello Volkswagen
Whether you're searching for an affordable commuter like the Volkswagen Jetta or Volkswagen Passat, or need a family-friendly SUV like the new Volkswagen Atlas Cross Sport or Volkswagen Tiguan, our team is here for you! At Niello Volkswagen in Sacramento, California, we offer an incredible selection of new and used inventory that suit every type of driver. With many years of automotive experience, customer service is our top priority as a full-service dealership. Contact our auto specialists or visit Niello Volkswagen for a test drive; turn your car-buying experience into a great one.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,221 reviews
December 31, 2023
Jack and Alex were excellent! Incredibly responsive and transparent with my question. Very personable, professional, and upfront with options and costs. Not what you think of a “t Incredibly responsive and transparent with my question. Very personable, professional, and upfront with options and costs. Not what you think of a “traditional” car sales experience. Highly recommend!! More
by AMANDAFONT
Verified Customer
December 29, 2023
I was concerned about another shop's repairs to my VW Golf after a collision, and some remaining electrical issues, but Daijah addressed and resolved them with me, reducing the need for a major electrica Golf after a collision, and some remaining electrical issues, but Daijah addressed and resolved them with me, reducing the need for a major electrical inspection. The dealership then proceeded to check out the car more generally (even though I had not requested that -- WOW!) and reported everything in great shape. I left feeling much reassured about the repairs and Niello's commitment to me! More
by krosenak
Employees Worked With
Daijah Marsh-Macias
December 29, 2023
It’s never fun to have to find time to visit the dealership but when I do I get nothing but excellent customer service from Niello service advisor in the service dept. dealership but when I do I get nothing but excellent customer service from Niello service advisor in the service dept. More
by harlee_maag
December 29, 2023
Communicative, professional and helpful. Brandon answered my questions and provided excellent recommendations for future consideration. Brandon answered my questions and provided excellent recommendations for future consideration. More
by gstubblefield
Employees Worked With
December 29, 2023
Great service and very friendly. Explains thing’s throughly. Got our car in and out on time!! Explains thing’s throughly. Got our car in and out on time!! More
by MARIANNEJENKINS
Employees Worked With
December 28, 2023
Good follow up and service . . Logan politely kept sticking with me over 6 months . Great experience when I actually purchased the car . Logan politely kept sticking with me over 6 months . Great experience when I actually purchased the car More
by GALHADY
December 27, 2023
Roger was very helpful throughout the entire process. His experience with VW and as a service advisor naturally comes through in his speaking reinforcing confidence in working with him and putting away a His experience with VW and as a service advisor naturally comes through in his speaking reinforcing confidence in working with him and putting away any doubt as to the outcome that is what the warranty would cover or be the final cost of the repair. I’ve come to him twice now in a span of a month and I truly only came back because of Roger vs going to Elk Grove. More
by BENEDIKTKAYHAN
Employees Worked With
Roger Bybee
December 22, 2023
No complaints to report. Service was very easy to schedule and transportation to and from my home while my car was being serviced. Service was very easy to schedule and transportation to and from my home while my car was being serviced. More
by BSCHIVELEY
Employees Worked With
