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Niello Volkswagen - Service Center

Sacramento, CA

4.8
406 Reviews

406 Reviews of Niello Volkswagen - Service Center

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August 03, 2023

I will miss Roger when he retires. The waiting is not as awesome because there is no coffee machine other than that it was good. More

by ppongchandr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Niello Volkswagen responded

We will sure miss Roger too when he retires! Thank you for taking the time to leave us a review and we hope to provide you with an even better experience next time.

Aug 09, 2023 -

ppongchandr responded

Um.. I think I left 5 stars to every catagories.

August 03, 2023

A very good experience and they alway Give me the best of service. Very knowledge able. More

by lewisdoris64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Excellent place! I like that they are open to on Saturdays. This is a plus! More

by zcarmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Keep up the. good work. Excellent service staff. Keep up the. good work. Excellent service staff. More

by jonsoanes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Very professional and courteous service. They took care of the issue in a timely manner. More

by NURIDDINIKROMOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Too crowded to give good service. Automatically have to leave your vehicle for the day. More

by DENNISBUCHALSKI
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Gwaltney III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Cole
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Service at Niello is excellent from your arrival to departure. When I called about a damaged tire, Rodger Bybee told me to come in the next morning even without an appoint. In less than an hour, my VW More

by fvmagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Bybee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Niello Volkswagen responded

We appreciate you taking the time to leave us a kind review! We're so glad to hear Rodger provided a great service experience for you and your vehicle. Please don't hesitate to reach out to us if we can assist further!

July 27, 2023

So professional, friendly and accommodating. Just wish it was closer for me. Scott is a great person to have on board. More

by Kermett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Wirth
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Thanks for getting me on your schedule so quickly, getting my car serviced within a few hours, the Lyfts back and forth and the car wash! More

by smchapter40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daijah Marsh-Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Best in town! Ron is super friendly and knows his VWs. Everyone at Niello is always friendly and professional. More

by jamesmkjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Stevenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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