Niello Volkswagen - Service Center

Very busy service department. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. I’ve been happy with the service on both my Jetta tdi diesel and my Passat tdi diesel. More

I've been a customer for over 20 years. I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! I always experience the best service. It is very convenient to be able to do my work in the desk area of the lounge while waiting for my car. Thanks! More

Highly recommended to bring your Volkswagen make sure you ask for Ron @service advisor, he will help you and give you a great customer service ask for Ron @service advisor, he will help you and give you a great customer service More

Travis was excellent to deal with and very accommodating to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he wo to my needs. Got me a loaner car and communicated everything that needed to be done. As the car would not be done as originally thought he said he would take care of the gas for the loaner. This is great customer service! Travis and Niello made this whole experience great. More

This is our first experience with Nilo and I am very impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a go impressed with the care and the quality of work not to mention we were able to get a loaner vehicle. That was amazing. Ron did a great job. He’s a good communicator and everybody we worked with seemed to truly care about the customer. More

Incredibly surprised by the greeting, support and technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already ha technical service and feedback. The service summary video is "Best in Class" and the communication whether email or text is top notch. I already have shared the outstanding experience with others. More

Everyone I spoke to while getting my car serviced were so incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going ther incredibly kind and professional! This was my first time going to this dealership, and I promise it won’t be my last! I will definitely be going there for future car service and potential purchases! Highly recommend More

Excellent customer service, quality repairs and maintenance work for my Volkswagen, I would highly recommend. maintenance work for my Volkswagen, I would highly recommend. More

Everyone that we interacted with were professional, patient, knowledgeable and kind. We truly enjoyed the experience. patient, knowledgeable and kind. We truly enjoyed the experience. More

I always have a good experience at Niello. Customer service is always top notch. I appreciate your service crew Customer service is always top notch. I appreciate your service crew More