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Niello Volvo Cars Sacramento
Sacramento, CA
885 Reviews
Our Mission
We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.
Our Vision
To be Northern California’s leading automobile dealer for the products we represent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
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Showing 885 reviews
Verified Customer
July 14, 2023
Shaun was my service advisor and he gets a 5 star rating from me Denice RasmussenHe took very good care of me and my husband.We drive from Lodi ca.He took very good care of my 2004 Volvo station wagon.I can from me Denice RasmussenHe took very good care of me and my husband.We drive from Lodi ca.He took very good care of my 2004 Volvo station wagon.I cannot wait to call him again and have my Volvo serviced.Good job Shaun.!!!!! More
by DENICE.RASMUSSEN66
Employees Worked With
July 14, 2023
Amy Ott is great at her job. She is great with customers and keeps everyone informed and happy. She is great with customers and keeps everyone informed and happy. More
by NSTRAZZ
July 13, 2023
Matt does excellent work. I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). I don't know who Nathan is. Having the service representatives process payment is horrible. It takes time and it is inefficient (at best). More
by patrickmarie99
Employees Worked With
July 12, 2023
Matt is very knowledgeable and explains everything in a way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! way that is easy to understand. He communicates the expectations for timing. Always friendly and helpful! More
by S.NEUREUTHER
Employees Worked With
July 12, 2023
Best Volvo dealership I’ve been to. The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the wa The service department is top notch and extremely professional. Shaun was my service advisor and kept me apprised of my vehicle’s status along the way. Shaun and the entire Niello team are a pleasure to work with. More
by Fraze
July 12, 2023
All car experiences should be this easy! We happily drive from the Bay Area to Sacramento to experience this quality of service and care. We happily drive from the Bay Area to Sacramento to experience this quality of service and care. More
by MORGANTARR
Employees Worked With
Andrey Protsyuk, Jesus Tinoco
July 12, 2023
Amy Ott really impressed me, I would hire her in a minute to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello to represent any company I owned. I was helping my 86 year old father handle a safety recall on his 2003 Volvo that was not even purchased at Niello. She treated us with just as must respect and service as everyone else there that day, even though there was no charge for the recall service. They even washed the car for free. When we are ready to buy, we will head to Niello. More
by SUZMSTEW
Employees Worked With
Amy Ott
July 11, 2023
I worked with Vadim and Andrey. Their service was excellent service with attention to detail. Vadim has followed up with us to ensure all is according to expectations Their service was excellent service with attention to detail. Vadim has followed up with us to ensure all is according to expectations More
by ARSUAGA2
Employees Worked With
Andrey Protsyuk, Vadim Gol
July 11, 2023
We found the sales staff most helpful and informative. The finance representative was also very patient and efficient with us. Great service in making this purchase! The finance representative was also very patient and efficient with us. Great service in making this purchase! More
by BWSNAPLES
