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Niello Volvo Cars Sacramento

Sacramento, CA

4.8
893 Reviews
Our Mission We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity. Our Vision To be Northern California’s leading automobile dealer for the products we represent.
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4609 Madison Ave

Sacramento, CA

95841

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Showing 893 reviews

June 29, 2025

Great customer buying experience. It was easy to purchase the car and complete all of the paperwork, More

by BRUCEOSTRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Frey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for your feedback on your recent visit to Niello Volvo Cars Sacramento. It's great to hear that we were able to assist you and that you had such a positive experience. TJ Upton General Manager tupton@niello.com (916) 245-2231

June 28, 2025

Matt always knows what he is doing. He’s very conscientious and thorough. I always ask for him. More

by matranga7676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Niello Volvo Cars Sacramento responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 28, 2025

Matt is wonderful. After 20 years of service, I was disappointed that Nello would not attempt to keep my business. I ended up purchasing a car from Honda. All I seem More

by elena.schwed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Jeffery
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2025

The service staff is always professional, friendly, and knowledgeable. The check-in procedure is quick and straightforward. More

by Nstory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 26, 2025

Matt does an excellent job communicating the maintenance needs of my car and providing updates on its overall status. He is consistently kind, helpful, and informative. I really appreciate his clear communi More

by MN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 25, 2025

Shaun Dortch in the Service Dept. has assisted me numerous times with three different vehicles and he ALWAYS provides exceptional service. Shaun thoroughly investigates and addresses More

by MARIA.SALAZARISLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 24, 2025

Love Niello Volvo but unfortunately our salesman did not stand by his word. He agreed to tint the windows and after the sale refused to do it. More

by CARYNKCUMMINS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
1.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 21, 2025

The entire experience in purchasing our new XC90 PHEV was amazing!!! Jessica was extremely knowledgeable and professional, as was Taylor. Andrew made the finance process extremely pleasant. We would highly More

by rosze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica LeClerc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Niello Volvo Cars Sacramento responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volvo Cars Sacramento. We look forward to having you as one of our valued customers for many more years to come! TJ Upton General Manager tupton@niello.com (916) 245-2231

June 19, 2025

NO NO NO NO NO NO NO NO NO NO NO NO NO NO NO More

by kbnewton
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

June 19, 2025

1st warranty service went well once we figured out ownership to navigate the system, Thank You Neillo Volvo and Jessica Le Clerc for all the help when we need it to learn how to efficiently operate ou More

by Dale L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Pane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Dortch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Partida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Rob Pane Service Manager rpane@niello.com (916) 245-2231

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