Nissan of Cool Springs
Franklin, TN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,206 reviews
I recently purchased a 2026 Nissan Frontier Pro4X Long Wheel Base from CoolSprings Nissan, and I couldn’t be happier with the entire experience. From the very beginning, Tom Kim stood out as an exceptiona Wheel Base from CoolSprings Nissan, and I couldn’t be happier with the entire experience. From the very beginning, Tom Kim stood out as an exceptional advisor. He took the time to truly understand what I was looking for in a new truck, including the specific long‑wheel‑base configuration that wasn’t in stock at the time. Instead of trying to push something else, Tom went above and beyond to locate the exact Frontier I wanted. His knowledge of the product, his patience, and his commitment to getting things right made the process incredibly smooth. Tom was always pleasant to work with, never aggressive or sales pushy, and consistently available to answer questions, even on his day off. That level of dedication is rare and genuinely appreciated. Thanks to Tom and the CoolSprings Nissan team, I’m now driving the perfect Frontier Pro4X LWB, and the buying experience was just as satisfying as the truck itself. I highly recommend both the dealership and Tom Kim for anyone looking for a truly customer focused experience. More
Took my car in for its 15,000 mile checkup. Brandon, the service writer, got my car handled in less the an hour and a half. I got it back washed also, nice benefit. Tu Brandon, the service writer, got my car handled in less the an hour and a half. I got it back washed also, nice benefit. Tu More
My service was fantastic. The entire team is wonderful. I bought my car there and I get a service there everytime!! The entire team is wonderful. I bought my car there and I get a service there everytime!! More
I recently crossed 32,000 miles. with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thoro with my vehicle so I brought it in to get their recommended service on my vehicle before warranty expiration. JR, my service technician was very thorough, as always. He reviewed the recommended services for my mileage with me and we developed a plan. I really feel great about my service team at Nissan of Cool Springs, because they only request servicing that is truly needed. I recommend them Highly. More
I always have a great experience at the Nissan service department. Brandon did a great job at explaining everything and getting the service completed in a timely and professional manner. department. Brandon did a great job at explaining everything and getting the service completed in a timely and professional manner. More
Great service technicians! Fair prices! They always offer discounts, as well! I highly recommend service from this dealership! Fair prices! They always offer discounts, as well! I highly recommend service from this dealership! More
Jeremy was my service person and he was extremely helpful and friendly. The staff was great and waiting area clean and allowed me to get some work done. Plus they had great coffee and snacks! and friendly. The staff was great and waiting area clean and allowed me to get some work done. Plus they had great coffee and snacks! More
Nissan Cool Springs is very clean, trustworthy, reasonably priced, and every employee was very friendly. reasonably priced, and every employee was very friendly. More
The service was excellent. Especially the service provided by Big Mac, he totally exceeds expectations! Especially the service provided by Big Mac, he totally exceeds expectations! More







