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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,332 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,332 reviews

September 13, 2024

Anthony was great to work with. He was not only personable but took our needs seriously. He delivered the perfect car for our family at the price we wanted! Thank you for the painle More

by kellie.jelic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so grateful for your positive review! It was a pleasure serving you, and we’re thrilled to know you had a great experience with Anthony!

September 13, 2024

Very busy place. I am unsatisfied with the service I got as the services I was supposed to request were not done on that day. More

by Publicservant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Honda service department
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Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear you were unsatisfied with your recent service experience. We'd like to work to resolve this with you. Please contact me so we can discuss in additional detail. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 13, 2024

We are happy whit the diler tanks for very be to as haves biuty day More

by josedejesusmercado54@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Galeana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Santana
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Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review!

September 13, 2024

Great Service Since I walk in, I felt welcome . Mr. Byrd was great he had the patience to answer my questions and to help me find what I was looking for. More

by hazzmin.moreno.ma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to share your experience!!

September 13, 2024

Suzanna was the best sales associate and helped me pick out the best car with the best price. Very happy with the service! More

by preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're thrilled you had a 5-star experience! We hope to continue being your go-to dealership for all your needs.

September 13, 2024

Excellent service! ! He will go above and beyond walk you through the whole process. I definitely recommend him. 100% satisfied customer! More

by bbcortez2828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It was a pleasure serving you! Your 5-star feedback brightened our day, and we hope to see you again soon.

September 13, 2024

The service was completed in a timely manner. The workers were all kind and helpful. More

by mishael.martinez23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star rating! If you ever need anything, don't hesitate to stop by or give us a call.

September 13, 2024

Anthony the service advisor was fantastic! He promised my car would be ready 1.5 hours-but was ready in 55 minutes. More

by JESEE.ESQUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service department
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re so glad you had a great experience with us! Thanks for the 5-star rating, and we can’t wait to see you again.

September 13, 2024

Anthony is a good seller. He was also very nice and gave excellent service in cars. More

by Angel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Tabatabai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your positive feedback is much appreciated! We’re always here to assist, so feel free to reach out anytime.

September 12, 2024

I got 2 cars on the same day, sales man Eduardo Espino made the experience very fun and enjoyable. Awesome car dealer ! More

by Jonathan L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Espino
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Sep 12, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave us a 5-star review and shout-out for Eduardo! We look forward to seeing you again soon.

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