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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.6
8,171 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 8,171 reviews

September 19, 2023

Service was very good. They were super patient and made sure I was satisfied before leaving. More

by sharmonig
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian Pielea
Sep 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're glad to hear you had good service, and our team ensured your satisfaction. Thank you for choosing us, and if you need anything in the future, feel free to reach out. Safe travels!

September 19, 2023

The workers were fast and considerate. They worked on my car in a timely manner. More

by chendo131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased to hear that our workers provided fast and considerate service, completing the work on your car in a timely manner. Your satisfaction is important to us, and we're here for any future needs you may have. Safe driving!

September 18, 2023

Devon , Provided us with A-1 consumer service, despite the oversight by the franchise department. I didn't get the $500 military discount because we didn't go through Honda for franchising. This is so More

by cardi1970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking the time to share your experience working with us. We will ensure your feedback is passed on to the proper personnel and we hope to work with you again!

September 18, 2023

Samantha Alejo is very good at her job. She answered every question I had and was very helpful. More

by danvanhof
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to appreciate Samantha Alejo's excellent service! We're pleased to hear that she answered all your questions and provided helpful assistance. At our dealership, we strive to ensure our customers have a positive and informative experience.

September 17, 2023

Ty is the best of the best and have worked with him for 20 years!! I will never go anywhere else and appreciate the great service from Ty and Norm Reeves Honda.. Forever a Honda guy!!! More

by graphixprintingplates
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty Trieu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

It's fantastic to hear about your long-standing relationship with Ty and Norm Reeves Honda! We appreciate your loyalty and trust in our dealership over the past 20 years. Ty and the team are dedicated to providing exceptional service, and it's wonderful to know that you consider yourself a "Forever Honda Guy." If you ever need assistance or have any questions in the future, please feel free to reach out. We're here to help, and we look forward to many more years of serving you!

September 16, 2023

I have always received excellent service from Honda of Cerritos, and professional service. Thank you. More

by Hfredrick
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your continued trust in Honda of Cerritos for your automotive needs. Providing professional and excellent service is our priority, and we're pleased to hear that you've consistently experienced it. If you ever have any questions or require further assistance, please don't hesitate to reach out. Thank you for your loyal support, and safe driving!

September 16, 2023

Awesome Team. Within 30 min I was able to make a deal on the car that I wanted. More

by stacy.parada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Garduno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us for your car purchase! We're thrilled to hear that our team was able to assist you efficiently in making a deal on the car you wanted. If you ever have any questions or need assistance in the future, please don't hesitate to reach out.

September 16, 2023

Satisfied with the vehicle I bought and the customer service was awesome highly recommend this dealership More

by vtorres1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear that you're satisfied with your vehicle purchase and that you had an awesome customer service experience at our dealership. Your recommendation means a lot to us. If you ever need anything in the future or have questions, feel free to reach out. Enjoy your new vehicle, and thank you for choosing us!

September 15, 2023

Have always had great service at Cerritos. Working with Bryan was great as usual…have worked with him before as well as others. More

by Curtis Kessinger
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ortiz
Sep 19, 2023 -

Norm Reeves Honda Superstore Cerritos responded

Curtis, thank you for your continued loyalty to Cerritos and for choosing Bryan for your service needs. We're delighted to hear that you've consistently had great experiences with us. We look forward to serving you in the future and maintaining the high standard of service you've come to expect.

September 15, 2023

I’ve always gotten the best service with Anthony Ortiz and when oktavo was with the dealership but I’m having on going problems with this 2016 Honda accord I’ve brought it in 3 times regarding the same th More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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