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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,207 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,207 reviews

August 27, 2024

Great service. Friendly and knowledgeable. Joseph answered all of my questions regarding my cars warranty. More

by edwindealba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled you had such a positive experience! Thanks for the 5-star rating. We look forward to welcoming you back!

August 27, 2024

Service was great! Leo was courteous and friendly… First oil change took 1 hour with appointment. More

by ramirezfab80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the amazing review! We're here for you whenever you need us, so please don't hesitate to reach out.

August 27, 2024

The issues that I brought my car were taken care of promptly. Arron was amazing he listened & wrote it down word for word so it was fixed. More

by pattyleto76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Your 5-star review means the world to us! We're always here to provide excellent service, so feel free to stop by anytime.

August 27, 2024

Very good service and friendly I love the job they doing so good I recommend to my friends in More

by Aaron.Love65
Recommend Dealer
Yes
Employees Worked With
Aaron Perez
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the great rating! We're glad we could provide the service you deserve. We hope to see you again soon!

August 27, 2024

Yes sir just from the superstore is excellent. All the meatballs. Cell People is very good. I wasn’t looking for the like a coffee or something you don’t have any cafeteria but should have someth More

by shanasarwarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great feedback! We're glad to learn that our team provided excellent service during your visit. We hope to see you again soon!

August 27, 2024

This is the second time I Had a really bad experience . And I notice other customers were not so please. Some customer told me that they were scam. That they offer car maintenance that are not needed it so More

by yassingal111
Recommend Dealer
No
Employees Worked With
Don't want to get anyone trouble
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Hello. Thank you for sharing your experience. We want you to be 100% satisfied with your purchase and we are sorry to hear that's not the case. If you are willing, please reach out to us so that we can learn more about your visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 27, 2024

I love going to Cerritos Honda, people are nice and kind. They always try to help get the best prices. Will be going there all the time for my oil changes. More

by seniaads01234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the kind words and 5 stars! It was a pleasure working with you, and we look forward to your next visit.

August 27, 2024

I had a great experience when I went Leo was very helpful with getting my car serviced More

by jrodj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're so grateful for your 5-star review and shout-out to Leo! If you need anything in the future, don't hesitate to come by or call.

August 27, 2024

Grate service, very polite people over the phone and in person, from all employees involved. More

by francisccoch1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep.
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent rating! We're thrilled you had a great experience and hope to serve you again soon.

August 27, 2024

I arrived and was assisted right away. The service was great and was in and out in no time. More

by pablotellez323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Sabatier
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Aug 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re delighted to see your 5-star review! Thank you for choosing us, and we look forward to seeing you again.

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