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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,352 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,352 reviews

August 29, 2024

Mike Vasquez Outstanding / Excellence Service Fast Service. My car is running smooth. I am extremely happy with their service 1000% satisfaction More

by blancadrealtor
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Vasquez
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the fantastic rating and shout-out for Mike! We're here whenever you need us, so don't hesitate to reach out or drop by.

August 29, 2024

Great Services, always letting us know when something else needed, if needed to be fix. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re glad you had such a positive experience! Feel free to visit us again anytime you need assistance.

August 29, 2024

Great customer service and very friendly and knowledgeable about there job answered all my questions More

by Joseph_sandoval34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian PIELEA
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your 5-star experience with us! We’re here to help, so please visit or contact us anytime.

August 29, 2024

This service cebter used to be awesome. Its been a couple months since the service has really gone less than mediocre. I brought my car in 3 times due to an alert on dashboard about issues More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for providing your feedback, Maria. We are disappointed to learn that you received anything less than the excellent service we strive for. If you are willing, we'd like to discuss your recent experience with us further- please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 29, 2024

Car continues to have same issues. was not fixed. Also, new symptoms after I got it back. I messaged the service tech and never heard back More

by rfrancooo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We understand your frustrations and would like to discuss your recent experience with us further. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 29, 2024

Perfect , helpful, fast responsible honest big clean colorful ahead respectful happy serious professional comfortable nice More

by manueltorress
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome rating! It was great working with you, and we hope to continue serving you in the future.

August 29, 2024

Great customer service! Their service managers are always updating the customers. I appreciate their expertise. More

by lilycelaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star review! Let us know if there’s anything we can assist you with in the future.

August 29, 2024

Phil was very professional and helped me with all that I needed in buying the car. More

by bjandtly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback for Phil! It was a pleasure to assist you, and we hope to see you again soon.

August 29, 2024

It's a great place to buy a car. This is our 2nd car and the staff was wonderful. More

by nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to receive your 5-star rating! If there’s anything more we can do for you, we’d love to see you again.

August 29, 2024

They are excellent for their job. I really appreciate their hard work. Thanks for your help. More

by aktherjesmin10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reza, Alex Atienzo
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Aug 29, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback and 5-star rating! Please don't hesitate to return if there's anything else we can do for you.

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