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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,188 reviews

August 01, 2024

Shoutout to David G. at Honda! Dude hooked me up with a Civic Sport, and the experience was fire. David knew his stuff and made sure I was cool with everything before I s More

by Edward Gomzzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the excellent review, Edward! We're happy to hear that David gave you a 5-star experience during your visit. Enjoy your next drive in your Civic Sport!

August 01, 2024

Had a wonderful experience at this dealership. Jose Sanchez is the ABSOLUTE best! Made the car shopping process so simple and efficient. Grateful to have everything completed within such a timely More

by Joz M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your five star rating! We're glad to hear that Jose made sure you had a great time during your visit with us. Let us know if there is anything else you need!

August 01, 2024

I recently visited looking for a new car. I did a test drive and was very happy with the help Jose Sanchez gave me. He answered all my questions. I will be sure to ask for him when I am ready More

by CM
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review with us! We're excited to hear that Jose made sure you got what you needed. Let us know if you need anything else!

August 01, 2024

Outstanding customer service! !! All the representatives are knowledgeable ans courteous!! I am and will always be a loyal customer because of the customer service!!! More

by dmoorz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service and repairs department
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing this review! We are always happy to hear when our team provides a 5-star experience. Let us know if you need anything else!

August 01, 2024

So far I've had great customer service at this dealer specially with the service advisor George Raygoza...Thanks again More

by Sandramarlene72@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Raygoza
Oct 24, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank YOU for trusting our team!! We are always here to help. Make sure to check out our specials page before your next visit, too!

August 01, 2024

I came in with a cash deal that I had been working with the internet department on. Showed up and was told to ask for the sales manager. He took a while to show up and was dismissive. But he passed us off More

by cpachris2001
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Magana
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry for the inconvenience you experienced at our dealership. Please reach out to our us to ensure your next experience is a 5-star one. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 01, 2024

Christy provided an outstanding service! Knowledgeable, helpful, and friendly, they made the shopping experience enjoyable and hassle free! Highly highly recommend!! More

by Kyle Galvez
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Atienzo
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great feedback, Kyle! We're glad to hear that Christy made sure you were taken care of during your visit. We look forward to working together again!

July 31, 2024

The Cerritos Honda Superstore was very patient, knowledgeable, and helpful. My first time buying a car was made incredibly simple by it. Pedro Serrano was incredibly helpful and cordial during the More

by Arletlorenzo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Choi
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! We're happy to hear Pedro made sure you got what you needed. If there is anything else you need, let us know!

July 31, 2024

The Cerritos Honda Superstore Stanley Han was very patient, knowledgeable, and helpful. My first time buying a car was made incredibly simple by it. More

by J . G.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stanley Han
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your 5-star feedback! We're here for you if there is anything else you need.

July 31, 2024

Johnny was helpful and communicative. Made my experience better and I was satisfied with the work done on my car More

by Amontive3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Romero
Aug 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your glowing review, and your kind words for Johnny! We're here for you if you need anything else.

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