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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,188 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,188 reviews

June 29, 2024

Excellent service. I’m very satisfied with Thank costumer service. That’s the reason I always go back yo Honda service department More

by lbbencito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the phenomenal rating! We're here for you if there is anything else you need!

June 29, 2024

I would like to recommend Ms Christy Nuval for her help. I’m a first time buyer, she made my first car buying an amazing experience. She understands what customer wants and makes the process fast and easy. More

by Avi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Villareal
Jul 01, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this great feedback with our team! We appreciate your positive rating and look forward to your next visit!

June 28, 2024

Sales staff attentive, service staff through. Wait area comfortable and charging stations available for clients More

by komakitduane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Kelly Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're happy to hear that our waiting area was cozy and that our team made you feel at home!

June 28, 2024

Javier was very professional and will only want to deal with him on future visits. More

by eleanorbaisley313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for sharing how Javier helped you out! We look forward to seeing you again.

June 27, 2024

I feel like they didn’t care to help me out. try to overcharge me when in fact it was a recall on it! Never will I go back! More

by Melissa Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
Jun 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're sorry to hear about your experience. Customer satisfaction is our priority, and we regret any inconvenience caused. Please reach out so we can discuss your concerns directly. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

June 27, 2024

The service department has always been very helpful. This last time they even informed me of an issue that was under an extended warranty, and fixed an issue at no charge. Very satisfied. More

by sarahgjertsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Jun 28, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're delighted to hear about your positive experience with our service department! Thank you for sharing your feedback.

June 27, 2024

I’m very happy and satisfied for christina’s help to purchase a new car. i will highly recommend yor car dealers to anybody i know. More

by Jcorpuz82719
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words! We're thrilled to hear that Christina provided excellent service, and we appreciate your recommendation.

June 26, 2024

Excellent service with no games or funny business. Would recommend Susanna to family members and anyone looking for a Honda. If Toyota was smart they would take her from Honda. She elevates the brand More

by Hondata4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susanna Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and recommendation! We're thrilled to hear you had such a positive experience with Susanna, and we'll make sure to pass along your compliments.

June 25, 2024

Norm Reeves has exceeded our expectations! . Truly on point with everything. Now about the best sales person? CHRISTY NUVAL truly goes above and beyond to get you what you need. My family and More

by marianaiosub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words and glowing recommendation! We're thrilled to hear that Christy Nuval has provided exceptional service and made such a positive impact on your experience.

June 24, 2024

I bought my first car and Hossain was super helpful. He made the whole process easy and smooth. Thank you Hossain your the best. More

by Laura Perez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Hossain provided you with excellent service. Enjoy your new car, and if you ever need anything else, don't hesitate to reach out. Safe travels!

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