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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,412 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,412 reviews

May 17, 2025

Went for a free oil change under warranty and car was damaged under Honda’s care. More

by lilcherrypie5@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Vargas
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, I'm sorry to hear that your recent oil change did not go as you anticipated. I'd appreciate the chance to learn more about what happened, so that I can discuss the details and any potential solutions with you. Please give me a call or send an email when you have the chance. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 17, 2025

This dealership helps you really nice people there it makes wanna purchase another Honda accord More

by wallker.ron1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Pork
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Ron. We're so glad that we could help you find the perfect Honda Accord and deliver service with a smile while doing it. It's amazing that our team has earned your loyalty through friendly service, and when you're ready for your next upgrade, come see us again!

May 17, 2025

I wish Reza had brought out my new car for me. He didn't. Someone else did. I wanted to ask questions. More

by farooq.malik
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reza Asnashari
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Farooq, thanks for sharing your thoughts. We’re sorry Reza wasn’t the one to hand over your new keys and will make a note of this feedback. We're happy that your experience was overall positive, and if you'd like to ask us anything about your new ride, you're welcome to reach out via phone or online contact form. Thank you again.

May 17, 2025

The team at Honda Cerritos made the entire car-buying process smooth and stress-free. Their honesty, attention to detail, and genuine care for their customers really stood out to us. The staff was super More

by Ariel Pena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

“Smooth” and “genuine care” are exactly what we strive for. Our whole crew loves seeing customers drive off confident, and your recommendation is the best compliment we could ask for. Welcome to the Honda Cerritos family, Ariel! 🎈😊

May 17, 2025

Daniel was my Salesman and he was Great! He wasn’t pushy. And didn’t Rush me More

by nikki.johnson556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Nikki, you made our day! Daniel’s approach is all about making sure you feel comfortable and informed. So glad his style resonated with you—happy driving, and swing by anytime you need us.

May 16, 2025

Very good service pay attention to your problem they try to help there very best like there service recommend this dealer Cerritos Honda service department More

by brendalopezzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hello, Brenda. Thank you for the shout-out! We love diving into your concerns and rolling up our sleeves until everything’s sorted. Hearing that our service hit the mark means the world, and we hope to be your go‑to team whenever your Honda needs TLC!

May 16, 2025

I went to get service on my old used Honda and during the meantime decided to look at cars. We were approached by Lily Mares a sales person who was extremely helpful and patient that we ended up trading in o More

by aleheisner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lili Mares
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the perfect rating! Lily loved helping your family find just the right fit, and we hope you enjoy the road ahead. We can’t wait to hear about all the new memories you’ll make together in your traded‑in treasure!

May 16, 2025

Dealership was very efficient and professional. Salesperson, Devin Fields met us casually and never attempted to pressure sale. He is the main reason we purchased there and we remain very pleased. More

by Hanels1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hearing Devin’s casual, friendly style was the reason you said “yes” is exactly what we aim for. Your trust in us—and in Devin—fuels our passion. Enjoy your new ride and know we’re always here for you!

May 16, 2025

dealership was very efficient and professional and excellent customer service and albert rosales was really helpful and patient with me More

by nellycanas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Nelly, your feedback is gold! Albert takes pride in blending efficiency with a human touch, and he’s thrilled you felt both. Whenever you need a friendly face and expert care, you know where to find us.

May 16, 2025

Great salesman very helpful. Everything was explained, and I was satisfied with my purchase. Highly recommend to anyone looking to buy a new or use vehicle. More

by allextellez83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

It’s our goal to explain every detail so you drive off confident, and knowing we hit that note with you is music to our ears. Thanks for spreading the word—enjoy your Honda adventures!

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