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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

Overview
Employees
Reviews
Vehicles
4.5
10,413 Reviews
#1 Retail Dealer in California. Thanks to the support of our loyal Cerritos, Buena Park, and Long Beach, California, customers and the hard work of our dedicated staff, we’ve consistently achieved one of the most coveted honors. We thank you for helping us be an 11x Honda President's Award Winner.
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,413 reviews

May 16, 2025

Dealership was very efficient and professional. Salesperson, Devin Fields met us casually and never attempted to pressure sale. He is the main reason we purchased there and we remain very pleased. More

by Hanels1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Hearing Devin’s casual, friendly style was the reason you said “yes” is exactly what we aim for. Your trust in us—and in Devin—fuels our passion. Enjoy your new ride and know we’re always here for you!

May 16, 2025

Ramiro was really helpful and patient to me great service and my car was ready before the estimated time More

by gatty10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Ramiro was happy to help you with your recent service! We're thrilled that everything went well and was even ahead of schedule. That's awesome! If you need us again down the line, feel free to check out our online appointment request tool. Thanks!

May 16, 2025

Do not believe a word from this dealer! He will lie to you! This dealership is hungry to screw over hardworking people. I had a manager laugh over the phone when I express concern over a hi More

by jonathan_ordorica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Abolssedgh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Jonathan, this doesn't sound like the type of experience we strive for. We take customer satisfaction very seriously and want to ensure our customers are supported throughout every step. If you'd like to discuss this further, please reach out to me. We'd welcome the chance to make things right for you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

May 15, 2025

Excellent customer service always a pleasure to work with them they go above and beyond More

by Ramonda Tolbert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rey Saboor great personality love his services
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May 19, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Wow—reading that you feel we “go above and beyond” totally made our day. It’s a joy for us to help, and your kind words keep us motivated to raise the bar every time. Thank you, Ramonda!

May 14, 2025

I purchased my Civic at Norm Reeves Honda and I’ve always gone to their service center to help maintain my car in good running condition. The service counselors are always helpful and very professional. More

by rayascencio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you sticking with us for sales and service! It means a lot to us that you not only bought your Honda Civic here but have returned to keep it running. Thanks for being part of our Norm Reeves Honda Cerritos family!

May 13, 2025

The service was done quick, which I really appreciated but they did not reset my dashboard and the message stating that maintenance is due soon, still appears. More

by Taylor G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rueben
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that your service visit for your Honda went well, Taylor! We also appreciate you bringing the issue with your dashboard and maintenance lights to our attention. If you'd like to reach out to our service team, we can reset the maintenance light for you. Thank you!

May 13, 2025

Customer service is professional and friendly. From the person scheduling the appmt to the kid receiving your vehicle. More

by portilloduo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

We're so proud of our service team, and we're delighted that every team member you worked with treated you well! If there's anyone specific you'd like to mention, we're all ears. Thanks so much!

May 13, 2025

It was cool, not bad. Came in, got my service done, and I was out. More

by j.delgado300
Recommend Dealer
Yes
Employees Worked With
George
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Your review is cool with us! We're happy to read that your service visit for your Honda went well, and you didn't have to wait too long. If you want speedy service next time, we offer Express Service if you'd like to try that out. Thank you!

May 13, 2025

Lang was a great salesman. He got us what we were looking for. Also the finance manager More

by m.camachos1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lang thang
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May 14, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your new Honda! Lang and our finance team work hard to find cars for customers like you. It makes us happy that they reached that goal for you. If you're considering accessories for your car, we can hook you up. Thanks so much!

May 12, 2025

Brian was very kind and helpful and he made my first car buying experience great and easy! More

by zavalanatalie04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Norm Reeves Honda Superstore Cerritos responded

Congrats! We always love helping a first-time car buyer. It makes an already exciting process even more exciting! We hope that you enjoy your ride and will be here if you need service help down the road.

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