Norm Reeves Honda Superstore Cerritos

I absolutely love going to this Honda location. Every time I go in for a service or to get a car I’m always made to feel taken care of. Samantha was a pleasure to work with. I originally didn’t pla Every time I go in for a service or to get a car I’m always made to feel taken care of. Samantha was a pleasure to work with. I originally didn’t plan on trading my car and getting a new one and communicated that with Samantha. She fully understood and decided to help me anyway showing me how genuine of a sales representative she was. I felt like I could trust her and that is what made me take the deal I was offered for my trade in. The manager was also very kind and helpful and showed that he genuinely cares about the customer. The staff here are amazing and I plan on always staying with Honda. More

Great service & attention to customers. Everyone was very kind and attentive. Thank you Michael V. Everyone was very kind and attentive. Thank you Michael V. More

Good service and big inventory. Christy, my sales contact was very professional, kind and thorough. Christy, my sales contact was very professional, kind and thorough. More

Super professional, great service, and everyone has a great attitude! A great waiting lobby as well! great attitude! A great waiting lobby as well! More

I was told that a belt needed to be changed in order to get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to ge get rid of a noise my engine is making. After replacing the belt, they said I needed another belt, then the A/c Condenser needed to be replaced to get rid of noise. I said no to the 2nd belt and the Condenser. I did buy a water pump kit. And still have the noise and ended up paying close to a $1000. I don't even think they took off the diagnostic fee as I was told that they would do. This is not the first bad experience with your company and I will be happy when I no longer own a honda More

I recently purchased a Honda Civic Hybrid, and I couldn’t be happier with my experience! The car itself is fantastic—fuel-efficient, smooth to drive, and packed with great features. But what really made the be happier with my experience! The car itself is fantastic—fuel-efficient, smooth to drive, and packed with great features. But what really made the experience stand out was the excellent customer service. Meysam was incredibly helpful throughout the entire process. He was knowledgeable, patient, and made sure I found the perfect vehicle to fit my needs. He took the time to explain all the features and answered every question I had. The whole process was smooth and stress-free, thanks to his professionalism and dedication. More

Mike has always been awesome in taking care of us. He's very professional & courteous. He's very professional & courteous. More

Kash was great, we originally just wanted to test drive the car to see if we like the style. He explained everything to us as we drove the car. We told him the model and color that we wanted, but none were the car to see if we like the style. He explained everything to us as we drove the car. We told him the model and color that we wanted, but none were in stock. We found the car at another dealership, but because of Kash being so helpful we called him back. Kash was off that day but called me and explained that he would look into the model the next day he was back at work. He called and we purchased the car from him. More

Great customer service from Norm Reeves Honda team clean area no complains from our advisor area no complains from our advisor More

It was very good experience, nice people the service is good and fast. The waiting area is large enough. good and fast. The waiting area is large enough. More