Norm Reeves Honda Superstore Cerritos

I've gotta give a shoutout to David Gutierrez at the Honda spot in Cerritos! This dude made buying my Honda an absolute blast. He's not just knowledgeable, he's also super chill and totally got what I w Honda spot in Cerritos! This dude made buying my Honda an absolute blast. He's not just knowledgeable, he's also super chill and totally got what I was looking for. David made the whole process smooth and fun. If you're on the hunt for a new ride, hit up David at Cerritos Honda. Trust me, you'll be stoked you did! 🚗✨ More

All the staff were very professional and the whole experience was very smooth and amazing. My sales person, Ash Mofrad, tirelessly and patiently worked with me and help me to find the exact car I was experience was very smooth and amazing. My sales person, Ash Mofrad, tirelessly and patiently worked with me and help me to find the exact car I was looking for. I was really impressed with how he help with More

After having my car for 6+ hours, didn't have my car ready and I had an appointment !!!My car was still on the rack and then finally I asked for a rental because it ended up being too late for them to g ready and I had an appointment !!!My car was still on the rack and then finally I asked for a rental because it ended up being too late for them to get the part needed. He should of came and found me. I told him I was going to wait. Not a good way to start. More

Very helpful and knowledgeable about the vehicle, and worked with me to get the deal I wanted worked with me to get the deal I wanted More

Quick and negotiable, down to business and ready to make a sale! Appreciated the honesty and willingness to listen. a sale! Appreciated the honesty and willingness to listen. More

This is my second time here. They are fair and don’t waste too much time wheeling and dealing. Highly recommended. Susana Yim is very through and knowledgeable They are fair and don’t waste too much time wheeling and dealing. Highly recommended. Susana Yim is very through and knowledgeable More

The car buying experience can be difficult and nerve wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Hone wracking but Susanna Yim made the car buying experience as pleasant as can be. Seriously 100%. I got lucky she responded to my initial inquiry. Honestly if it wasn’t for her patients with me because I wasn’t sure about what model and trim level I might have purchased elsewhere. I had another sales person snap at me and I didn’t need that additional stress. She went above and beyond communicating and keeping me updated. Also the entire staff at norm reeves Honda Cerritos get and A+ for their professionalism and treating like a valued customer and make the car buying experience so wonderful and stress free. I can see why this dealership has so many potential customers and visitors looking for car.. Ask for Susanna Yim if u want the same experience I had More

I took my car in because all my lights on the dashboard were on. They inspected my car 2 times and charged me $3,800 to fix the problem. Next day the lights came back on. Took it back and they inspected i were on. They inspected my car 2 times and charged me $3,800 to fix the problem. Next day the lights came back on. Took it back and they inspected it again. They wanted me to pay another $3,500 for more work. I reported it to the Bureau of Automotive Repair. This place is a ripoff. Next week I’m calling the news so they can broadcast it. More

Very quick and informative. The staff were nice and helpful. Thanh helped me understand everything that my car needed and went above and beyond. The staff were nice and helpful. Thanh helped me understand everything that my car needed and went above and beyond. More

I was greeted kindly by Mike, I informed him that I was there for an oil change and the last time both of my front lights was replace at Cerritos Honda the staff that replaced my light forgot to put back t there for an oil change and the last time both of my front lights was replace at Cerritos Honda the staff that replaced my light forgot to put back the passenger front wheel cover. When I returned to pick up my vehicle.He informed me the plastic part was there but it was loose and the staff clipped it back correctly. When I arrived to my vehicle I noticed the part was still missing! I went back to look for Mike and showed him the missing part. He did apologize for the confusion and place an order to get it replaced! Had he had looked prior like everyone in the past inspect the vehicle this would not happen. More