Norm Reeves Honda Superstore Cerritos

Quick service. Polite, patient, and helpful staff who answered all my questions. I feel they are honest and advise me, but no pressure to do maintenance that can Polite, patient, and helpful staff who answered all my questions. I feel they are honest and advise me, but no pressure to do maintenance that can be done at the next visit. More

Jerry Gonzalez and Linda Ly are the best! Thank you all for everything, very much appreciated! Thank you all for everything, very much appreciated! More

This was my first time at the Cerritos location. Upon arriving, I was seen quickly and received speedy, friendly, and courteous service. Upon arriving, I was seen quickly and received speedy, friendly, and courteous service. More

Everything went well. Treated the way I expect to be treated. Will go back again. Treated the way I expect to be treated. Will go back again. More

Service advisor good service i recomend to every body i Will recomend nice place to service Will recomend nice place to service More

I give this dealer a four stars because it has a good and fast service. fast service. More

No, I would not recommend NRH! My salesperson, Ray Tabathai, did not bother to introduce himself to me until after he saw my Credit report, it was then he gave me his card. Prior My salesperson, Ray Tabathai, did not bother to introduce himself to me until after he saw my Credit report, it was then he gave me his card. Prior to that, I offered a counter offer he refused to consider. I asked for the manager and he, George Habib, accepted my offer which was more than reasonable. The following day. I attempted to find someone in the finance department to take my payoff check from my bank. Everyone at work on that Saturday refused to even acknowledge my presence. I walked to the Sales department and an exceptional young man, Ramin, offered to help. We waited for beyond 20 minutes together, even after no had waited even longer alone. No one would even respond to Ramin! One young woman, who was recently promoted, said she didn’t have the credentials to take a check but another young woman would be back directly and she had the credentials. After another 20 minutes, she appeared and said she couldn’t help!!!! Ramon went to 2 finance workers and was told they couldn’t help! There was one Asian man in his office alone with the door closed, the last young lady at the request of Ramin, approached and entered the office! She was met with loud argumentative yelling (in front of me), and as he was waving his arms aggressively he told her to leave his office, she did almost in tears!!!!! No, absolutely not would I refer or recommend your dealership. Had I been able to find the automobile someplace else, I would not have purchased it from Norm Reeves Honda Cerritos!!!! Do better!!!! More

Always attentive, even when we had to keep coming back several times because of tire pressure issues. Finally the issue was resolved. Thank you! several times because of tire pressure issues. Finally the issue was resolved. Thank you! More

My first car in my life. He helped me buy and complete the paperwork. This guy is good!! He helped me buy and complete the paperwork. This guy is good!! More

My sales agent is Mike Porter. Very patient, courteous and knowledgeable. Waiting for finance department was a little bit longer but Mr. Murat T was very efficient Very patient, courteous and knowledgeable. Waiting for finance department was a little bit longer but Mr. Murat T was very efficient More