Norm Reeves Honda Superstore Cerritos

Ted Suh was very helpful and knowledgeable , he was very easy to work with. He is such a great person to provide us with an excellent service. Thank You Ted and Norm Reeves Honda , he was very easy to work with. He is such a great person to provide us with an excellent service. Thank You Ted and Norm Reeves Honda More

Walked in; drove out I stopped by on a whim after eating dinner nearby. Was looking for very particular car & didn't have much hope. I'd already submitted an app online an I stopped by on a whim after eating dinner nearby. Was looking for very particular car & didn't have much hope. I'd already submitted an app online and spoke with the sales rep who advised there were none of which car I was looking for, but was advised I'd get a call if one came in. I didn't hear back after that. When I'd stopped by a few days had passed so I figured why not. Brian found my car tucked away in an offsite lot & we were off to go check it out. After doing so we made our deal and that was that. Relatively harmless and I'm much happier coming away this time than I was at this same dealership 2 years ago. Without going into to much detail we were new, uninformed buyers and even today still feel like we got a xxxx deal. That's been hard to come to terms with but live and learn I suppose. Brian made it comfortable enough to see beyond that and give my business at norm reeves another shot. For that I'm thankful and would like to deal with him again for our next purchase, should it be another Honda. My only regret is coming during the evening and accepting delivery in the dark. My car was far from spotless when I got around to inspecting it the past few days. Marks including hard water, grease, sticker residue (inside and out). Really rather dissappointed in that & id like to bring it up. Though I always hear horror stories of after accepting delivery a dealer not willing to make it right, basically got the sale now F off. So I just don't want to waste my time to be denied and left with another bad taste in my mouth. One thing that was really cool of Brian however was calling me to double check If I'd picked up my trunk mat. It'd been removed and since I picked it up right before midnight the parts department was closed and inaccessible. Really appreciated that as I thought that was a lost cause too initially. Our other car lease is up in a year and I'd definitely consider coming back to work with Brian again. More

No pressure! My experience began with contact via text! From the beginning, I was offered a low quite and there was no need to go back and forth and definitely no My experience began with contact via text! From the beginning, I was offered a low quite and there was no need to go back and forth and definitely no pressure! Once at the dealership we felt comfortable and were in and out in no time! More

service,purchase Mr Sony Wu answer all my questions and help me decided what will be a better deal for me, excellent service and pleasant personality. give him a 1 Mr Sony Wu answer all my questions and help me decided what will be a better deal for me, excellent service and pleasant personality. give him a 10 More

Great salesman Jose Magana! First time buyer, had a great experience everything was fast people were friendly. Loved the car loved the price! Recommend this dealership and Jose M First time buyer, had a great experience everything was fast people were friendly. Loved the car loved the price! Recommend this dealership and Jose Magana. More

Great first-time buyer experience! Ty Trieu was a wonderful help in our car-buying experience. He patiently went through all of the numbers with us and answered all of our questions. A Ty Trieu was a wonderful help in our car-buying experience. He patiently went through all of the numbers with us and answered all of our questions. A huge thank you to Linda Ly as well for setting up a trade with another dealership so we could get the exact car that we wanted. More

Best decision of my life Eduard Radulescu is the best sales person ever. He asked me about my likes, dislikes, necessary qualities in a car, then provided me with several opti Eduard Radulescu is the best sales person ever. He asked me about my likes, dislikes, necessary qualities in a car, then provided me with several options. He assisted me in choosing my 2015 Accord. He was not pushy, or overly zealous. He listened, then assisted me in making the best decision of my life! THANK YOU EDUARD! More

Great customer service! Mario Zegarra was wonderful he answer all my question and concerns. I will recommend him to all my friends and family that are looking to purchase a H Mario Zegarra was wonderful he answer all my question and concerns. I will recommend him to all my friends and family that are looking to purchase a Honda. More

Customer Friendly Service I am a returning customer,Ajith and Chandika provided excellent customer service and competitive prices for us. I would recommend this dealership to a I am a returning customer,Ajith and Chandika provided excellent customer service and competitive prices for us. I would recommend this dealership to any friend or family member. More

Big thanks to LITO BAYAS, here's my shoutout:"LOVE MY PILOT" Mr. Lito Bayas provided me and my family with a truly exceptional service. I did not feel rushed and pushed and he gave me options to consider in ter Mr. Lito Bayas provided me and my family with a truly exceptional service. I did not feel rushed and pushed and he gave me options to consider in terms of choosing the right car. Even after I bought the car, he is still accessible for any questions i may have. Mr. Bayas truly goes out of his way to help out. I will definitely recommend Lito and Honda to my friends and family. More