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Norm Reeves Honda Superstore Cerritos

Cerritos, CA

4.5
10,129 Reviews
#1 Volume Honda Dealership on the Planet as per American Honda New Vehicle Sales 2011-2012-2013-2014-2015-2016-2017-2018-2019-2020-2021-2022
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18500 Studebaker Road

Cerritos, CA

90703

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Showing 10,129 reviews

September 17, 2014

Best and honest sales consultant Mr. Lito Bayas gave us the lowest price he could possible give on a 2014 Civic without regard to his commission. He even beat the price on a Honda sal More

by Sanchez166?
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lito Bayas
Sep 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Wow, It is such a pleasure to read this excellent feedback about your experience with Lito! Thank you for sharing these kind words. Lito truly is an asset to our sales team and always goes the extra mile for our customers. I am happy to hear that he was able to show you the Norm Reeves commitment to customer service and satisfaction. Congratulations on your new Civic! I am sure you are continuing to enjoy it, and I hope that we have earned your repeat business by working hard to get you the best price possible. If there is anything we can do for you in the future, please don't hesitate to reach out to us. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 17, 2014

The experience was painless, it was a wonderful experience!! Raymond, and Lynda made our experience amazing. Everything was done to our upmost satisfaction. I will recommend this Dealership to all our friends an More

by Ambrouc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Raymond
Sep 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for this excellent review, and congratulations on your new vehicle! Ray and Linda are two of our best, and I am pleased to hear that they provided you with the exceptional customer service that you deserve. We appreciate your recommendation and look forward to the opportunity to work with you again in the future! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 16, 2014

Outstanding service Susanna Yim was very helpful and informative. She was able to answer all my questions and provided me with a great price of the car. I would definitel More

by Andrewxkim55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 18, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing this excellent review and recommendation! Susanna is a great people person and strives to create a positive, helpful and informative buying experience for every customer. I am happy to hear that your experience reflected our team's dedication to customer service. We hope you are enjoying your new vehicle and look forward to helping you with any future automotive needs! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 14, 2014

Fabulous! It was my first time buying a car and almost 10 years and I was a little nervous. Raymond in internet sales was amazing. Negotiations were done via em More

by ljkent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Kwong
Sep 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for these kind words, and congratulations on your new Civic! I am happy to hear you are enjoying your purchase so far. At Norm Reeves Honda, we strive to ensure that no question or concern goes unanswered, and it’s encouraging to know that our team was able to show you this dedication. If you need anything in the future, please reach out to us! In the meantime, be sure to connect with us on Facebook and Twitter. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 14, 2014

excellent customer service by mr hossain Hossain was really professional about the purchase. The made the purchase really easy and joyful. I was happy with my purchase experience. Totally rec More

by rmahmud981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate you taking time to leave us a great review! We are pleased to hear Hossain did a great job in assisting you in your purchase. Thank you for your recommendation. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 12, 2014

Best first car experience Going into the dealership I was just planning on looking around but once I test drove my "Dino Pearl blue" Honda Civic I loved it! Allen Nouri was abs More

by Evelyn Uribe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ziggy Estrada
Sep 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Evelyn, We appreciate your feedback and are happy to hear that Allen, Ziggy and the rest of the team were able to meet your needs. Thank you for taking the time to share these kind words! At Norm Reeves Honda, we always strive to provide the utmost in quality and customer service, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. I am pleased that our team showed you their commitment to these goals. We look forward to assisting you with any of your future sales and service needs. Regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 11, 2014

Amazing! For it being my first time buying a car, David made it easy and relieving! He was incredible and explained everything perfectly to my understanding. I More

by vlmaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to submit this positive feedback! David takes pride in providing friendly and efficient customer service and will be pleased to hear that you left our dealership satisfied. We appreciate your 5-star review, and we hope you enjoy your new vehicle! If you need anything else, please don't hesitate to reach out to us. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 11, 2014

Norm Reeves Cerrit, still in my No. 1 list in Car dealership Once again, I bought my new Honda Accord Coupe for my fresh grad son with my long time sales man , Danny Atienza of Norm Reeves Cerritos . It was o More

by cecil1476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Cecil, Thank you for writing about your visit with us, and congratulations on your new Honda Accord! I hope your son is enjoying it so far. Danny is an asset to our team, and it is encouraging to hear that he has continually gone above and beyond to earn your trust. We look forward to working with you again on any future automotive needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 10, 2014

honda Marcia was really friendly and wonderful. She made me feel comfortable about leasing my first Honda. My wife and I left really happy after all the gre More

by anunez13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marcia pastelin
September 10, 2014

Honda Kendra paid attention to our needs and likes. Was friendly and answered all of our questions. Very down to earth and we didn't feel like she was rushi More

by LAcity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendra black
Sep 11, 2014 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your experience with us! Kendra works incredibly hard to show our team's commitment to customer service. We are pleased that your time at our dealership was well spent. Please feel free to reach out to us with any questions or future automotive needs. We are always here to help! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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