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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,395 Reviews
Call Service Center (562) 888-5100

2,395 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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August 06, 2024

A little more expensive but customer service is great. Also getting in and out is seamless. Weird that they have not brought back the car wash. More

by madfeo12d580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
2.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Than Sabatier
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Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We value your feedback and hope to see you again soon.

August 06, 2024

Great, thorough service, reasonable pricing. Shopping mall shuttle is a big plus. "Wasted" a little money, but helped to kill time. More

by wxlyp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stanley Han
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Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your review! We're glad to hear our service team lived up to your expectations. Let us know if there is anything else you need!

August 06, 2024

They work fast when they want to. They need to improve their work skills for saturdays More

by denisseh1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jerry Gonzalez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We realize your time is valuable and it is our goal to provide you with prompt, reliable service. We invite you to reach out and tell us more about your recent visit. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

August 04, 2024

Norm Reeves is like Family. We’ve been going there for 30plus years. Our kids now go there. Trusted and dependable. We are lifelong customers. More

by campas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meysam Kaed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your review and your continued support! We're honored to have earned your business, and we look forward to your next visit!

August 04, 2024

I would definitely recommend this place to get your service done I've been coming here ever since I bought my car 2015, Ramiro and his crew do a fenominal job thank you. More

by alemjbella8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Montes
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Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your continued business and your excellent review! We're glad to hear how Ramiro made your visit with us worthy of your five stars. We look forward to working together again!

August 03, 2024

Very easy to work with, prompt service, loved that they checked my whole car, made me feel reassured that my car was in tiptop shape. More

by Gladys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Pena
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Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your excellent rating! We're glad to hear you had a 5-star experience with us, and we look forward to your next visit.

August 03, 2024

Leo went above and beyond with his customer service your company is luck to have him More

by ebony.leslie16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
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Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for your 5-star rating! We're glad to hear how Leo made your visit better with excellent service. Let us know if there is anything else you need!

August 03, 2024

Julie was an excellent service advisor. very helpful and was able to explain in detail the services that was done. More

by cianerlove8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
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Aug 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking the time to write this review! We're happy to hear that Julie made your visit worthy of five stars. Let us know if there is anything else we can do to help!

August 02, 2024

Very attentive & professional personnel throughout dealership !!! .. Have always received courteous customer service at Nirm Reeves Honda Cerritos !!! More

by beebizzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your five star rating! We're happy to hear that our team made your visit a great one. Let us know if there is anything else you need!

August 02, 2024

I want to thank Joseph Vargas and the technicians for throughly assessing my vehicle for necessary repairs. More

by Lachelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vargas
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Aug 02, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for taking to time to review us! We're glad to know Joseph delivered excellent service for your vehicle. Let us know if there is anything else you need!

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