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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,405 Reviews
Call Service Center (562) 888-5100

2,405 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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December 07, 2024

I am so happy and satisfied with the great service assistance by ,Leo Good asset for Honda More

by mnairoze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to see your five-star review for Leo and the service he performed on your Honda! Thanks a ton! If there’s anything we can do for you next time—whether it’s sales or service—just give us a shout. We’ve got you covered!

December 07, 2024

Thank you for good service you render me. Thanks and God bless 🙏 I hope to see you again More

by Hyginus Obodozie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Arteaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hossain Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mazen Abdeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chandika De Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thearon Armstead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reza Asnashari
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

What a nice review! Thanks for bringing your Honda in for service, and we will be here when you need us.

December 07, 2024

Good service employer, greetings customer with nice attitude...#1, right on time with services done...I'm happy 😊 More

by huynh_tee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Dec 09, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're here to make our customers happy, and we're glad that your Honda service visit turned out that way! Thanks for trusting in our team, and we look forward to your next appointment.

December 06, 2024

I always want to do my maintenance here since am Saving time and money. Julie is honest , the best advisor More

by Koigarcia74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Nuval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that you always save time and money visiting us for Honda service! We're happy you were satisfied with Julie's performance as well. Thank you, and please let us know what else we can do for you!

December 06, 2024

Miss quoted the my price Oil change 59. 95 Transmission change 169.00 Paid 330.00 🤔 More

by djspalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

To resolve any outstanding issues or miscommunication regarding your recent oil change and transmission service, please contact us. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 06, 2024

Great and clean dealer, good. customer servicd. Oscar Garcia is the best. Thank yoj guys More

by cecil233000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Shahnawaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate the positive feedback on your Honda service visit, Cecil! Thanks for letting us know and the compliments for Oscar. See you next time!

December 06, 2024

This is the only bad service experience I’ve ever had. It was my first time at Norm Reeves More

by briaanjs99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your feedback on your service visit for your Honda. To find out what services we must improve, we'd like to learn more about your Honda service visit. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 06, 2024

Unprofessional, attitude, misleading ( I had to replace parts that was not important to to changed) , behavior, no clear delivery on the car condition after finishing the multi point inspection, as a resul More

by gehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember names, but you can find it in the record
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We'd like to learn more about the service that you received for your Honda and the parts that were replaced. This will ensure that we're staying on track or if there are areas that need to be addressed. Please contact us at your convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

December 05, 2024

The dealership was clean and half many accommodations. Service was fast. Great atmosphere. Everyone greeted you with kindness More

by lizcastellanos17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ortiz
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Dec 05, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We're pleased that you felt comfortable in our dealership, had efficient service, and felt welcome by our staff, Liz! Thanks for bringing your Honda in for service, and we hope to see you in the future!

December 05, 2024

Norm Reeves Service department employee are all helpful and awesome. Mr Javier Pena was very polite and he knows everything I want for my vehicle maintenance. More

by Bobot228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Pena is excellent
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Dec 06, 2024 -

Norm Reeves Honda Superstore Cerritos responded

It makes us happy to know that a customer received satisfying service for their car! Thanks for letting us know and the praise for Javier. See you next time you stop by!

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