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Norm Reeves Honda Superstore Cerritos - Service Center

Cerritos, CA

4.3
2,377 Reviews

2,377 Reviews of Norm Reeves Honda Superstore Cerritos - Service Center

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September 19, 2024

Awesome good salesperson passed you can't wait long and friendly staff and nice place.. More

by joelmarinas143259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jojo Bayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We hope to assist you again soon – just let us know when you're ready.

September 19, 2024

Service is always excellent and fast. Always a wonderful experience here. When my service is due they always greet me with a smile and take care of me quickly. More

by jcastaneda4re
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Montoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We truly appreciate your 5-star rating! It’s always a pleasure, and we hope to serve you again soon.

September 18, 2024

I want to thank Trevor he was really helpful thank you for your service in Cerritos. More

by pfranco37371
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Sep 19, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We’re thrilled to hear about Trevor's excellent service! Come back and see us soon – we’d love to help you again.

September 17, 2024

Julie, is exceptional. Anytime I come in she is knowledgeable, kind and incredibly helpful. Helping me to understand and help ease my worry. Honda is a better company with More

by marieshar09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Canales
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thanks for the awesome review! It was great to assist you, and we’re always here for any future needs.

September 17, 2024

Received an excellent service. Fixing the issue (AC not blowing cold air) was fast and job finished on time as I was told. Staff was professional and helpful. Thank you ! Mahmo More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We appreciate your 5-star feedback! We’re glad you had a fantastic experience. Let us know if we can help in any way!

September 17, 2024

The dealer provided a quick and friendly service at arrival. Communicated when my car was done. More

by Carolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for your great review! We're glad our team gave you excellent service. Visit us anytime!

September 17, 2024

Joseph vargas was rude and didn’t even end up fixing the problem. You guys need to teach your employees how to speak to customers More

by Amit barua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph vargas
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are sorry to hear about your recent visit and want to discuss it with you further. Please contact us at your earliest convenience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 17, 2024

Indifference and inconsiderate of peoples time and concerns. Lack of communication. Would not recommend this service center. More

by Lucaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stanley Han
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

We are concerned by your feedback as it doesn't sound like the type of service we strive for. Please contact us at a time that works for you so that we can learn about your experience. Thank you. Kevin Harris | Customer Relations Manager | 562-345-9100 | kevin.harris@normreeves.com

September 17, 2024

They were really professional and at the same time I got there kind of late and they still were a Le to help me with a positive vibe and a great job. Recommend them and their team More

by eibanez9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 17, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for the 5-star feedback! We’re always here for your automotive needs, so don’t hesitate to reach out.

September 17, 2024

Keep good service with your client, Than my service provider did a good service for me More

by JASMINBINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 18, 2024 -

Norm Reeves Honda Superstore Cerritos responded

Thank you for choosing us! We're thrilled you had a great experience—feel free to visit anytime!

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