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Norm Reeves Honda Superstore North Richland Hills

North Richland Hills, TX

Overview
Employees
Reviews
Vehicles
4.6
4,605 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs! It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car. Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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7551 NE Loop 820

North Richland Hills, TX

76180

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Showing 4,605 reviews

November 04, 2024

Advisors are always helpful. They try their best in getting you and your vehicle out in a timely manner. More

by Marylou_Aguero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're happy that you and other customers are experiencing quality service in a timely manner, Marylou! That's what we strive to provide. If you need a service appointment in the future, you know where to find us. Thank you!

November 04, 2024

Customer service is great. The staff is very knowledgeable when explaining the services that were completed on your vehicle. More

by Joegrim1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Pearson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're pleased that our staff could give you the information you needed regarding your Honda services, Joe! We want your experience to be transparent so this makes us happy. Thank you, and we'll be happy to servce you in the future!

November 03, 2024

Friendly and helpfull staff that did not pressureb me into other serives. Nice, comfortable place to wait. More

by Che560O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're here to make service for your Honda a pleasure, Che560O! It's important that you have a pleasant place to wait, and our staff goes out of their way to make you feel comfortable. We're glad that was your experience. Thank you, and we'll see you in the future!

November 03, 2024

Excelente customer service advisor. Waiting area was very nice and neat, good communication and intersection with customers. More

by Gonzalez.Alvin
Recommend Dealer
Yes
Employees Worked With
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We're delighted that your service visit for your Honda was up to your expectations, Alvin! This type of feedback lets us know that we're on the right track. Thanks so much, and we'll see you at your next service appointment!

November 03, 2024

Spotty customer service. Chose a Honda for the reliability, to bad the situations at NORM REEVES has been so terrible and unprofessional. Salesman was GREAT Juan or J and Mik More

by rlewizx113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan and Mike 5 stars
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Nov 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello rlewizx113, Your feedback is important to us, and it helps us to course correct if we’ve veered off track. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com so that we can improve our processes. Thank you.

November 03, 2024

The maintenance work was done very well and in a timely manner. The service writer explained everything clearly More

by Thebryants
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's the way we like service visits to be--informative and efficient. We're glad that you were given that type of experience, Bryants! Thanks so much, and we look forward to working with you and your family again!

November 02, 2024

My experience was extremely pleasant. Manny was a very personable and worked hard to get the right car. Anthony in finance was very professional and polite. I will definitely be referring More

by Tracy Alexander
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emanuel Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Manny will be thrilled to read this review, Tracy! We'll also pass it on to Anthony. Congratulations on your new Honda, and we're pleased that you felt well-informed and treated with respect. Thanks for letting us know, and we hope to see you in the future!

November 01, 2024

They took care of all of my needs and made sure I left happy with no issues More

by xsmithie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

That's the kind of review we like to read, xsmithie! Thank you for giving us the five stars, and we can't wait to work with you again.

November 01, 2024

No proper communication regarding the issues to be addressed and no proper follow up. Very bad experience and costed me extra 1000$ due to lack of communication More

by Krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tristian Rivas
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello Krishna, We’re concerned to read about your experience at our dealership for service. Since we value you as a customer, we’d like to resolve any outstanding issues. Please reach out to our general manager, Richard Lennard, at richard.lennard@normreeves.com. Thank you.

October 31, 2024

Very good person and service on the dealer nice people,good cars .like the cars More

by VEROAVELAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristian Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Whitworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Sounds like a winning experience, VEROAVELAR! We're excited to see that you liked what you saw and the experience that you had at our dealership. Thanks so much, and we hope to see you next time!

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