
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Shelly was great, as always! I’ve been working with her for probably fifteen years. I’ve been working with her for probably fifteen years. More
Service department is great. The service department waiting room a little small. Most of the employees are friendly. The service department waiting room a little small. Most of the employees are friendly. More
I had a very frustrating experience. I Called three times and my service advisor would not return my calls. On my last call I was transferred to the service director, he didn't return my I Called three times and my service advisor would not return my calls. On my last call I was transferred to the service director, he didn't return my call either. When I picked up my truck no one talked to me as to what was fixed and why. It was a very disappointing experience. I have bought four cars from Cowboy Toyota, and have never experienced such poor customer service. Hopefully my next visit will be a more pleasant experience. More
This was my first car buying experience and it was so seamless start to finish. The staff was very attentive and respectful of all my needs. Billy was so pleasant to work with! He was personable, knowled seamless start to finish. The staff was very attentive and respectful of all my needs. Billy was so pleasant to work with! He was personable, knowledgeable, and very patient throughout the whole process. He made the buying experience that much more enjoyable. More
Justin Autcher and Carlos Lopez have been here 25 years, it shows. Go to them these two will get what you needed figure out. it shows. Go to them these two will get what you needed figure out. More
It was great experience serving was amazing they explained everything very well love the response for all my needs explained everything very well love the response for all my needs More
Luis was fantastic! This was a great car buying experience. Everyone at this dealership was great. I will buy my next car here. This was a great car buying experience. Everyone at this dealership was great. I will buy my next car here. More
I went in for an oil change. I didn't have an appointment. They were able to get me in. The inspection revealed rear brake pads needed replacement. Everything was taken care of i I didn't have an appointment. They were able to get me in. The inspection revealed rear brake pads needed replacement. Everything was taken care of in a timely manner! More
Every dealership I've ever visited offer things like a complimentary carwash or tipoff fluids , if you're there to get your car serviced.! When I asked about the car wash, instead of saying "we don't offe complimentary carwash or tipoff fluids , if you're there to get your car serviced.! When I asked about the car wash, instead of saying "we don't offer that service, they rinse my car off and brought it to me dripping wet. Didn't say a word...I just turned around and saw my car there! More
The service provided was great throughout. The staff exhibited a high level of professionalism, knowledge, and a genuine commitment to assisting me in selecting the vehicle. The staff exhibited a high level of professionalism, knowledge, and a genuine commitment to assisting me in selecting the vehicle. More