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Norman Frede Chevrolet Co. - Service Center

Houston, TX

4.9
373 Reviews

373 Reviews of Norman Frede Chevrolet Co. - Service Center

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March 01, 2024

Paula Godail and Trever Craigie were both very professional and knowledgeable in helping me get my problems resolved. More

by pac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Godail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Norman Frede Chevrolet Co. responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Norman Frede Chevrolet Team

February 28, 2024

This Body shop is the best ever! Mia and her team are all very professional, quick, efficient and kind. The work done is stellar. I have worked with the on numerous occasions o er th More

by Ginger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mia Johnson
Mar 01, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Ginger. Sincerely, The Norman Frede Chevrolet Team

February 24, 2024

Your diesel tech is best in the area . Never have any issues. Also is super sexy. More

by Autumndenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Norman Frede Chevrolet Co. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

February 22, 2024

All the staff are Always very professional and friendly. Congratulations P.S I’m very happy to stay with us after bought my car to do all the services More

by Blanca L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Feb 23, 2024 -

Norman Frede Chevrolet Co. responded

Blanca, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

The service department always takes time to listen to my issue w my vehicle and does their best to resolve it. They are always professional and reasonably priced. More

by chentamu95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Norman Frede Chevrolet Co. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

Norman Frede Chevrolet is not the closest Chevy Dealer to my house or workplace , in fact there are at least two other Chevrolet dealers a lot closer. Norman Frede Chevrolet has earned my trust and my busine More

by ddupont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Oliver & Martin Silva
Feb 22, 2024 -

Norman Frede Chevrolet Co. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

February 19, 2024

Very quick service and Jacob was very professional and kept me informed of what was going on and what was needed. Great job by all. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Norman Frede Chevrolet Co. responded

Thanks for the kudos, Ricky. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

Norman Frede was amazing! They were very helpful and informative . Trever Craigie took care of me start to finish. Great job Will definitely continue my business with th More

by GOBERTJON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Smiley Quintanilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trever Craigie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noey Aleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Booth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Godail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

February 15, 2024

Extremely professional, courteous, timely. The Uber was great, and perfectly on time my compliments to my service manager, Travis. More

by bmayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Norman Frede Chevrolet Co. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

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