North End Mazda

Service advisor was courteous and attentive to my concerns. I appreciated the honesty when they told me repair troubleshooting could be difficult and costly, but provided (at no charge to me) an int concerns. I appreciated the honesty when they told me repair troubleshooting could be difficult and costly, but provided (at no charge to me) an interim solution which I took advantage of. Great experience overall on this visit! Thanks! More

Amazing experience, highly recommended, would go there again in a heartbeat. Best car buying experience I have ever had, hands down! again in a heartbeat. Best car buying experience I have ever had, hands down! More

The service is prompt and on point. It was our first, but we won’t hesitate to return. It was our first, but we won’t hesitate to return. More

Service was very efficient, repairs were made in a short time; service manager was friendly and competent. time; service manager was friendly and competent. More

Overall good communication and appropriate service given the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage al the circumstances of my transmission issue. However I was not satisfied with the fact that the missing dowl PIN in the manual transmission linkage along with the transmission itself, due to missing PIN not found, was not replaced at Mazda's expense. The car is in excellent condition with less than 60K miles so it should have been covered. However Mazda NA HQ was not helpful and put the local dealership in a bad position. Otherwise, I would have given dealership service center a higher rating. Collette did and excellent job of keeping me informed of the situation with my Mazda 3. More

easy to make appointment and serviced car quickly Work area also had everything required to complete work while I waited. area also had everything required to complete work while I waited. More

Nick was a pleasure to work with, and I couldn't be happier with my new vehicle. The sales process was straightforward and transparent, negotiations were fair, and I never felt like I was being "sold" happier with my new vehicle. The sales process was straightforward and transparent, negotiations were fair, and I never felt like I was being "sold" something - Nick listened to what I was looking for and made it happen! This is my third time turning in and transferring a leased vehicle, and the experience I had at North End Mazda was BY FAR the best one. I enjoyed the interaction I had with all employees, Nick especially, and even though it is a moderate drive to get to from where I live, I will be utilizing North End's services for my Mazda because of the expertise of their employees and the enjoyable atmosphere. Thank you!!! More

I chose this dealership due to positive reviews from past customers. I was not disappointed. The staff was helpful, patient and the transaction were very transparent. I did not expect the salesman to s customers. I was not disappointed. The staff was helpful, patient and the transaction were very transparent. I did not expect the salesman to spend 45 minutes with me at delivery reviewing the vehicle, but I’m am very glad that he did. I left the dealer lot feeling confident about my new vehicle and I look forward to returning when the time comes that I need to purchase another vehicle. More

Always excellent service. I like having the video update of my vehicle while waiting. I have been a customer for 16 years. I like having the video update of my vehicle while waiting. I have been a customer for 16 years. More

Another great experience. Easy to schedule sevice on line, Collette was expecting me and clearly comunicated the options that were available. She was also helpful when the ins Easy to schedule sevice on line, Collette was expecting me and clearly comunicated the options that were available. She was also helpful when the inspection, as I expected, indicated that I was due for brake work as well as a few other issues. I waited for the service to be performed and there is a pleasant waiting area with a TV and wireless internet available. I'll be back when it's time for the next major service. More