Back

North End Mazda

Lunenburg, MA

4.8
1,118 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
Contact Dealership

747 Chase Rd

Lunenburg, MA

01462

Directions

By Type

Showing 1,118 reviews

March 05, 2021

Great buying experience. 100% virtual and they delivered my new MX5 right to my house 90 miles away in NH. No hassle and very fair! More

by cswoodman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Johnston
March 05, 2021

Car was not ready when promised and bill was slightly higher than original quote. Service hours seemed a bit high also for part being replaced. More

by CHRISHUNTINGTON0
Price
Recommend Dealer
No
Employees Worked With
Scott Boudreau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

North End Mazda responded

Hello Chris, Thank you for taking the time to tell us about your experience here at North End. It is customers like you that help us improve the way we can do business. I went into your records and was able to find the visit you are speaking about. I see that we offered you an estimate for the repair, and that you paid less than that estimate when you picked up. I think I may be missing a part of what happened here, and I would love the chance to rectify it. I am here to help in any way that I can and would like the opportunity to help make this right for you. My direct line is 978.785.5102. Sincerely, Jason Cote General Manager

March 05, 2021

Excellent service! Every step of the way was organize courteous and fast. It went smooth and easy without any issues. North End Mazda is awesome! More

by lourdesg1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Shepard
March 03, 2021

I always have friendly prompt service at North End Mazda. I usually deal with Scott when I come in and he always relays any concerns I have and keeps me updated in the process. More

by HKOWALSKI2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Spagnuolo
March 01, 2021

I went in to have my lights serviced for a recall. 1 1/2 hrs into the process of waiting at the dealership, they told me that they didn't have the correct parts and I would need to come back. This would hav More

by BESTCELTICSFAN
Recommend Dealer
No
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2021

The team at North End are a polite and helpful crew of professionals. I was happy to have my new certified preowned car in swift fashion, and the team showed dedication by ensuring the car was perfect and More

by crdesanctis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnston, Collette Marceau
February 23, 2021

Everyone there was a pleasure to deal with. I would highly recommend North End to anyone I know. I have been dealing with them for years and never been disappointed. More

by tsdupes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Always a treat dealing with the team over at North End Mazda. The service department and the parts department have really been helpful whenever I go there. Keep it up! More

by TONYSCI4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Shepard, Anthony Spagnuolo
February 23, 2021

Mazda was professional, knowledge and very helpful as I made my decision as to what lease I entered into next. Mark was incredibly thorough when explaining my options and how to use the car! I will most de More

by ASHLEY.MASON62417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collette Marceau
February 12, 2021

Great customer service! HUGE lot of Mazdas to choose from! They were able to help my buy the car of my dreams in a timely manner! I would highly recommend this dealership to EVERYONE! Sean Quirk, Alex M More

by Ke11yNic01e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Maillet, Collette Marceau
...
64
...