North End Mazda

I started using this dealership about 8 years ago and have bought 3 cars from here. I really appreciate working with the team here especially Mark Atkinson who I have purchased 3 cars from now. I will have bought 3 cars from here. I really appreciate working with the team here especially Mark Atkinson who I have purchased 3 cars from now. I will continue to use this dealership especially if Mark is here. Really feel important here and he cares for his customers. More

Top notch service. Got a tow hitch/wiring harness installed and they gave me a loaner as they were keeping the car all day. The pricing was great and I love the fact they offer a loaner. installed and they gave me a loaner as they were keeping the car all day. The pricing was great and I love the fact they offer a loaner. More

I got home with my used 2014 Mazda CX-5 & wanted to complement the team of fort from initial info ( Jason & Scott) to Mark who was very good about helping me to demo the car to taking delivery & many c complement the team of fort from initial info ( Jason & Scott) to Mark who was very good about helping me to demo the car to taking delivery & many connections in between. Mark was easy to work with on the financial side & his low key approach was a welcome relief. I got a glimpse of the service folks hustling to outfit my new car with shoes (thanks guys!). The detail crew who I never met & the RMV folks did an excellent job in facilitating the delivery. A great team effort & it was appreciated! So pleased the dealership had a car I was interested in & only sorry I live a good hour away!! More

Great Experience! Whole Team Is AMAZING! I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North I don't have enough words to describe how wonderful our experience at North End Mazda was. After visiting 2 other dealerships in that same week, North End Mazda blew them out of the water with their exceptional customer service and transparency. Although a bit of a far drive for us as we live in the Boston area, we took the chance as the used car we were interested in looked amazing and had such low mileage. When we arrived we were warmly greeted and immediately attended to. We had worked with Bryan over the phone and when we were there, the new sales rep Logan was great as well. He took the time to show us the car we were interested in and answered any questions we had. We were undecided between the car we originally wanted and another great car that we saw in the lot. Not only did Logan physically pull the cars up side by side for comparison sake, but he pulled a comparison up on the computer as well; focusing on the features that were most important to us. In the end we decided to purchase the car we originally came there for. The car was very fairly priced and they were so great as to replace a scratched tire rim for us. Working with their finance person, Keith was just as pleasurable. When he tells you he's good at what he does, believe him! Their sales manager Mike, was also just as wonderful. He greeted us when we initially walked in and came out to talk with us once it was immediately clear that we wanted to make an offer on the car. Everyone was just so welcoming and friendly. Most of the team there, who I haven't even mentioned since they weren't directly involved in the sale, interacted so sweetly with our 1 year old son and remembered us when we came back a few days later. You can tell that they are a no BS dealership that want to sell cars honestly and fairly. I would take the drive again in a heartbeat for my next car. More

Buying experience I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, info I had the opportunity to meet Dakota Broiillard as my sales representative and I have to say what a pleasurable experience. He was very friendly, informative and extremely helpful with teaching me all the new technology my new car has to offer. I am a long time customer, buying my last few cars from North End Mazda because I've always had a good experience when buying here without any pressure. Mike Pinto worked with me to find me the best price and I would recommend anyone that's looking for a Mazda to buy here. They are very respectful, knowledgeable and not pushy. More