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North Penn Mazda

Colmar, PA

4.8
3,155 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs. We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar. Your Philadelphia Mazda Destination | New & Used Cars in Colmar Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia. North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program. North Penn Mazda your source for Philadelphia Mazda parts and service Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
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181 Bethlehem Pike

Colmar, PA

18915

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Showing 3,155 reviews

April 28, 2022

Mazda CX-5 Engine failure at 24000. Dealer did repair, which took 6 weeks to complete. A week later, the engine failed, again! More

by AVP1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

North Penn Mazda responded

AVP1970, I thank you for the candid feedback about your CX5. The initial repair on your vehicle took 6 weeks due to parts availability but as soon as the parts arrived at our store we had the vehicle repaired and back to you within 2 days. The second repair made to the vehicle was a failed control valve as we now know. We have since repaired the vehicle under warranty and after a lengthy test drive period we have determined there is no further concerns and released the vehicle back to you. The frustration you encountered due to the initial failure and subsequent visit is understandable and your experience is unacceptable. At North Penn Mazda we put our customers first and we do whatever we can to make the situation right for you, which we feel we have done at this time. If there is anything further I can do for you please don't hesitate to reach out to me. I thank you for your business and your patience as we diagnosed and repaired the vehicle to factory specifications during both visits. Amanda Young Mazda Service Manager amanda@northpennmazda.com 267-956-1160

April 27, 2022

Efficient and courteous. Wish they would clean your car after service - that would be a nice touch. More

by HSZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Jay Major and his team are awesome ! They do an amazing job !! Will continue bringing our vehicles to them !! More

by Brosato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Major
April 25, 2022

I’m a long time Mazda owner and when the car needs services North Penn is very accommodating. I really appreciate the videos that are sent explaining the techs findings before they proceed. I highly More

by Happy girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Catie and the service department is the best. Had a small issue but it is being addressed. More

by MMARANO2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

All tasks started and completed on schedule. Admin staff serviced all their tasks with excellent quality. Technical staff also completed with excellent results. More

by RGOELZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2022

Kudos to our salesperson, Keith, who was extremely personable. He was very helpful during the entire process. More

by kathronz
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Fluehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2022

No pressure service! Looked around for a while, asked to see a couple cars and test drove the Mazda 3 hatchback! And a left with a new car! No hassle! More

by Sven
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

It is easy to see that customer s service is the #1 priority at Penn. Wil Jones was excellent at keeping us informed about our car and even sent a video so we could see our bad tire. I also love the re More

by Chtolson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

This is the best dealership I have ever been too. Wouldn't go anywhere else!! Best staff ever More

by kvdavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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