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North Penn Mazda

Colmar, PA

4.8
3,150 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs. We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar. Your Philadelphia Mazda Destination | New & Used Cars in Colmar Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia. North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program. North Penn Mazda your source for Philadelphia Mazda parts and service Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
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181 Bethlehem Pike

Colmar, PA

18915

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Showing 3,150 reviews

January 02, 2020

Excellent service Got a last minute appointment and was pleasantly pleased with the thorough service. Waiting area was clean and very quiet . Complimentary beverages More

by Fitzpops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Catie Landis. We will be sharing your feedback amongst our team. We look forward to seeing you at your next service visit!

December 30, 2019

Warranty did not cover repair Since the seat was in the locked position , it was necessary to take the seat apart to see why. Because a cable was twisted in the seat, and not brok More

by Eagles64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

North Penn Mazda responded

Dear Eagles64, I would like to first personally thank you for your business, and also apologize that you did not have a fully satisfactory experience at our dealership. In order to look into this issue, can you please provide me some details about your visit such as your name, and date of visit? I am here to help and hopefully to provide a resolution. Respectfully, Amanda Young amanda@northpennmazda.com 267-956-1160

December 30, 2019

Expensive While the customer service and time spent were quite satisfactory, The quality of work is yet to be determined, I was a bit disappointed by the cost, More

by jjnandl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2020 -

North Penn Mazda responded

My name is Amanda Young, Service Manager at North Penn Mazda. I’m very sorry to hear about your recent service visit. If you could please give me a call at 267-956-1160, I would like to see if I can offer some insight on the pricing issue. I look forward to hearing from you soon.

December 27, 2019

Quality service. Always friendly and efficient service. Showroom will be awesome when finished. Lots of noise in the meantime. Results will be rewarding for the sta More

by BAWOLLER
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

On behalf of the North Penn Mazda team, we thank you for allowing us to earn your business. We appreciate you sharing your service experience with us and others and we look forward to seeing you at your next service visit, in our NEW facility!

December 25, 2019

Excellent experience! After car hunting for a couple of months and being discouraged with various sales people, the staff at North Penn were all very professional and treat More

by KRIS14
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
December 25, 2019

First Service - 2019 CX-5 I was underwhelmed. My first visit, I though it was a lost opportunity when staff really didn’t do anything to impress me with outstanding service. More

by LEIF.LOHEIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Jan 02, 2020 -

North Penn Mazda responded

We are disappointed to read that your recent experience was "underwhelming". It appears as though we mishandled your situation, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. At North Penn Mazda, our focus is to provide consumers with excellent customer service. You may contact me anytime to voice any additional concerns at 267-956-1160 or amanda@northpennmazda.com. Amanda Young-Service Manager

December 21, 2019

Great My car was serviced quickly and efficiently. The cost was reasonable based on a two year old leased car. I highly recommend the dealership for your se More

by DAREIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

On behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Wil. We will be sharing your feedback amongst our team and look forward to seeing you at your next visit.

December 21, 2019

Good experience. No more to add at this time I stated my experience was good. My service was completed in a timely manner without any problems. Everyone there was friendly. No complaints at this More

by BBLLANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. We appreciate the feedback and look forward to seeing you at your next visit.

December 20, 2019

Take time to make a desion They find you financing and allow you without pressure time to make the decision whether or not to accept the deal. The sales agent are kind and try More

by LAS.ANNOINTED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
December 20, 2019

Would appreciate honesty Happy with the service and Wil. Not happy about my tire/rim damaged by the mechanic and a gentleman talking under is breath accusing me of lying. Wil More

by MMARANO2314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

North Penn Mazda responded

On behalf of the service team here at North Penn Mazda. I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback. The frustration you encountered due to the comment that was made is understandable and your experience is unacceptable. After talking with Wil, I understand we are taking care of the damage on the wheel and tire. If there is anything I can do or if you would like to discuss this further, please feel free to contact me at 267-956-1160 or amanda@northpennmazda.com. Thank you! Amanda Young, Service Manager

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