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North Penn Mazda

Colmar, PA

4.8
3,147 Reviews
Welcome to North Penn Mazda in Colmar, PA Serving your Philadelphia Mazda needs. We are your source for new and used cars in Colmar. If you're looking for a new Mazda, Certified Pre-Owned Vehicle, or a used car, truck, or SUV near Philadelphia, you'll find it here. Stop by or schedule a test drive online at your convenience. We offer discounts on a variety of services, be sure to check our site often for the current offers. Discover for yourself why Philadelphia Mazda drivers choose North Penn Mazda. We are your source for new and used cars in Colmar. Your Philadelphia Mazda Destination | New & Used Cars in Colmar Family-owned and operated since 1971, we are your source for new and used cars near Philadelphia! Whether it's help with service or parts, financing or a quote, we're here to make your car shopping experience pleasant and hassle-free. We are conveniently located on RT 309, just a short drive to Interstate 476 and Philadelphia. North Penn Mazda - Your Philadelphia Mazda authority | Benefits Program We've built customer loyalty through our excellent customer service skills, but also through offering our Benefits Program. As a member, our Philadelphia Mazda customers receive a variety of benefits: a hassle-free, full disclosure sales environment, complimentary car washes, shuttle service, and so much more. If you refer a new customer to us, and they purchase a new or pre-owned vehicle, you'll receive a check from us to say thank you. If you're a Philadelphia Mazda shopper, stop by today to find out more about North Penn Mazda's Benefits Program. North Penn Mazda your source for Philadelphia Mazda parts and service Our state of the art body shop can handle any type of repair that your vehicle needs. We will work with your insurance company to assist in resolving your claim for you. If you need one, we have a rental car service available so that while your vehicle is being repaired, you won't have to bring your life to a halt. Our expert service and parts teams will help keep your vehicle running as good as new. If you're looking for accessories to personalize your car, we've got what you need.
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181 Bethlehem Pike

Colmar, PA

18915

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Showing 3,147 reviews

September 09, 2019

Always great service I have used North Penn Mazda for service many times now. They are very accommodating from getting me on my way promptly when I wait or giving me a com More

by ELAINE-STARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

North Penn Mazda responded

n behalf us all of us at North Penn Mazda, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our service department. We will be sharing your feedback amongst our team and look forward to seeing you at your next service visit!

September 09, 2019

Recall service The service department was awesome. I would recommend them to anyone. Very professional and job done right the first time. I will return for future se More

by SMYSLINSKI1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

North Penn Mazda responded

Thank you for sharing your positive experience with us! We appreciate you taking the time to share your feedback and look forward to seeing you at your next visit.

September 06, 2019

Great Experience. Low stress place. No one shoving anything. Reliable - been in business for years! Ask for Vinnie or Dan. Clean, prompt, patient. Couldn’t have asked f More

by VWHITE2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Oestreich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Sep 10, 2019 -

North Penn Mazda responded

Thanks for taking the time to let us know about your experience! We hope you are enjoying your new car. - Kyle Neith

September 06, 2019

Acceptable I feel that the experience at north penn Volkswagen was superior to the experience so far at north penn Mazda. Sorry that I could not give a better re More

by M.SPENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

North Penn Mazda responded

Thank you for the candid feedback on your experience with our service department. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. We look forward to seeing you at your next visit and feel free to contact me with any further questions or concerns.

September 06, 2019

Perfection!!! This is our 4th CX 5 in 2 Years, now myself and my 3 children all drive brand new Cx5’s....I guess you can say we are obsessed with North Penn Import More

by KLJPHARO55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Denardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec
Sep 10, 2019 -

North Penn Mazda responded

Thanks for being a loyal North Penn customer! We appreciate the kind words and hope you enjoy your new Mazda CX-5. - Kyle Neith

September 06, 2019

Time and the deal worked for everyone Clean and organized speedily transactions..no hassles get full tank of gas and clean car ...all the staff are friendly..will come back to do business More

by Range
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Freid
Sep 10, 2019 -

North Penn Mazda responded

Thanks for letting us know about your experience! Enjoy your new Mazda. - Kyle Neith

September 06, 2019

Excellent Buying Experience at North Penn Mazda It was great to work with Tim Sheehan. He was knowledgable about the Mazda products and did not act in a salesperson or pushy manner. Overall I would More

by Mazda EM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen Celec, Tim Sheehan
Sep 10, 2019 -

North Penn Mazda responded

Thanks for thew awesome review! We appreciate your business and hope you enjoy your new car. - Kyle Neith

September 05, 2019

Purchase of additional smart key Other than the cost of the key and cost to link it to the vehicle, the service was very good. $165 for a key is an expensive key! Otherwise the se More

by Kurt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sep 10, 2019 -

North Penn Mazda responded

Thank you for taking the time to share your experience with us. I understand your frustration, unfortunately keys are more expensive on the newer cars because there is a chip in the key that links to the immobilizer to prevent theft. The key needs to be programmed using a special tool from Mazda before it can be used, otherwise the car would not start the vehicle. If there are any other questions you have please don't hesitate to contact me. Amanda Young Service Manger 267-956-1160

September 02, 2019

Oil change, tire rotation Technician kept me informed. Good service, kind staff. Good quality work performed. Got everything done that we went in for. Appreciate kind and profe More

by Kevinc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019 -

North Penn Mazda responded

Thank you for the kind words! We strive for 100% customer satisfaction and it appears as though we achieved that with you. We look forward to seeing you at your next service visit!

August 31, 2019

Rear Brake Job I had my rear brakes and rotors replaced, They did a good job but they missed a minor Adjustment for the parking brake and the Parking brake is par More

by moknows007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

North Penn Mazda responded

We apologize for the inconvenience of having to come back to have the backing plate corrected. While we try everything to make each visit perfect, we have those times when things go wrong, Thank you for taking the time to share your experience with us and we hope to continue the relationship in the coming years! If you would like to discuss the concern further, please contact me at 267-956-1160 Amanda Young Service Manager.

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