North Penn Mazda

I am a repeat customer of Dan's. He is a pleasure to work with. I highly recommend this dealership. Very respectful of their customers and always available to assist with problems or answer questions. work with. I highly recommend this dealership. Very respectful of their customers and always available to assist with problems or answer questions. More

Very friendly and helpful. They will do whatever they can to get you in the car you want! My family and I have been using them since the 1980's. to get you in the car you want! My family and I have been using them since the 1980's. More

Mike Fontaine and North Penn Mazda sold my wife and I two new Mazdas within a 48 hour time period. Mike is easy going and really takes the time to get to know his customers. He helps you locate the right v new Mazdas within a 48 hour time period. Mike is easy going and really takes the time to get to know his customers. He helps you locate the right vehicle and then works hard to get that vehicle within your budget. We live about 60 minutes from NP Mazda, so we worked out the bulk of both deals through email and phone conversations. When we finally showed up at the dealership, the exact numbers we had been discussing were waiting for us on the desk. No surprises! No pressure, no number games, and no scary sales manager hovering over the deal. Mike is the man, if you are looking for a new Mazda. North Penn Mazda is 100% worth the drive. Even if you never considered driving a Mazda, I encourage you to give Mike and NP a try. My wife and I are beyond thrilled with our experience and will be returning when it is time to make another vehicle purchase. Probably the best dealership in the Greater Philadelphia area! More

Walked into North Penn Mazda to get my Mazda 3 hatchback serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showro serviced. The part was under warrenty and was told it would be about an hour so I said no problem and figured I would look at the cars in the showroom. That's when I saw Dan Oestreich and figured I would go over and say hi since Dan was the guy who sold me the 3. We got to talking about how I loved the 3 but with 3 girls the car had just gotten small. We spoke about some things like room, price, and gas mileage. The numbers he talked about on larger cars were in the ballpark concidering I was only 24 months into a 42 month lease. So We took the Mazda 5 and the 6 for a ride. I liked the 5 but felt like it was more of an All Wheel step up from my 3. Not a bad thing but nothing that made me excited to try and get out of my lease. Then we took the 6 GT for a ride. Man was that fun. Really didn't expect to go in the dealership and get excited about a car!!! Dan even let me drive it over to my wife's work to see what she thought. Bottom line, Dan helped me get out of my lease and into that beautiful 2014 Mazda 6. Had to roll a little money over but kept the payments on a new lease in my range. Not to mention, because of the safety features my insurance actually went down. So that along with the mileage actually means I will be saving monthly eventhough my payment on the car went up a little bit. Glad I went over to talk to Dan. I think because he was just "real" with me and not agressive, it helped the deal get done. Though honestly I just went in to get something fixed! So if you have a question about your lease or are looking for something fun to drive but are not sure... go over and talk to Dan and North Penn Mazda. You never know! Thanks again Dan! More

North Penn Mazda helped me along in my first New Car buying experience. After requesting one of those "internet quotes", I became inundated with email blasts and "come in and test drive" automated emai buying experience. After requesting one of those "internet quotes", I became inundated with email blasts and "come in and test drive" automated emails and scripted calls. Jason, at North Penn Mazda, reached out in the most personal, and least pushy manner. Jason simply made himself available, and prompted an exchange of mutual respect - I could tell he valued my time. At my initial on-site test-drive, Jason simply provided me with information, letting me compare the primary two Mazda 3 trims I was interested in. We talked preliminary numbers, and when I left the dealership that day, there was no pressure to buy - even when I'd walked off the lot, he didn't begin a phone and email barrage. After doing additional research and calling around, I reached back out to Jason - he worked quickly and efficiently to get the numbers to a point that met my expectations, and then take care of the back end paperwork. All I had to do when I came in was review everything and sign the paperwork. But Jason didn't stop once the deal was done - he made sure to familiarize me with the most important features of the car, as well as making it clear (in a way that let me know it wasn't just empty talk) that if I needed anything or had further questions, I could reach out to him. Jason made what could have been a big ordeal, buying a first new car, a smooth, simple and stress-free experience. His emphasis on customer service shone through. It's clear that he is committed to making his customers feel comfortable - not just collecting notches in his belt. I'd recommend North Penn Mazda in general, and Jason Hartman in specific, to anyone thinking about acquiring a new or pre-owned Mazda. Though I expect to hang onto my 2013 Mazda 3 for a while, if circumstances change, I'll be reaching back out to Jason. More

I bought a 2011 Mazda 3 about a month and a half ago. I love it! The car was in excellent condition and I have not had any problems so far. I had really great service at North Penn Mazda-- Mike Fontaine wa love it! The car was in excellent condition and I have not had any problems so far. I had really great service at North Penn Mazda-- Mike Fontaine was very helpful and did not pressure me at all. I was a little hesitant because of all the 5 star ratings on here. I had seen other websites where it seemed the dealership had written great reviews just to cover up the bad reviews. Not the case with this dealership! I did not feel pressured in the slightest and everyone was very friendly. Mike showed me the car, gave me the details, said these are your options for financing, and gave me time to decide. He was upfront with everything-- I did my research on car buying beforehand and read stories about people buying cars only to have the numbers changed at the last minute when it came time to sign the contract. There were lots of documents to sign (as can be expected) but everything was as it should be. I would definitely recommend visiting this dealership for a car and asking for Mike Fontaine (although I'm sure they are all very helpful!). More

Dan Oestrich did a superb job. He was immediately responsive to all my questions and worked around my hectic schedule. Dan came in on his day off, had the car already prepared, and I drove it away, a responsive to all my questions and worked around my hectic schedule. Dan came in on his day off, had the car already prepared, and I drove it away, a very pleasant experience overall. In recognizing my needs Dan embodied all the characteristics of what an informed car buyer requires. It's easy to become informed today, and by the time a buyer shows up at a dealer, the sales effort should be perfunctory. Prior to buying the car I had shopped at two other dealerships, evaluating a Honda CR-V in addition to the Mazda CX-5 that I decided upon, and walked out of both of them due to general incompetence. Both of them had excellent service departments but their sales departments were abysmal. If dealers want to be successful in selling new cars they should take a lesson from Dan Oestrich. More

Jason and Ray were great! They went out of their way to work with us in purchasing our new CX5 which I love!! I purchased my previous Mazda 6 from this dealership and will definitely recommend them to my f work with us in purchasing our new CX5 which I love!! I purchased my previous Mazda 6 from this dealership and will definitely recommend them to my friends. More

I really had an excellent experience with North Penn Mazda from start to finish. I was in a rush to get into a new vehicle, and they did everything they possibly could to make it worthwhile for me to ma Mazda from start to finish. I was in a rush to get into a new vehicle, and they did everything they possibly could to make it worthwhile for me to make a deal with them. What I like most about this dealership is the fact that they are low pressure, and they put forth a lot of effort to make you feel comfortable while you are shopping for a car. No one badgers you repeatedly with follow up phone calls, and they never ask that question we all dread, "Do you want to buy it right now?", as soon as you come in off the first test drive. They respect the fact that you're making a major purchase, and work with you every step of the way. And, if you do decide to purchase a Mazda in the end (which I highly recommend), making the final deal is a breeze. They lay out all the numbers plain and simple, and the pricing is very competitive. There's no curve xxxxx thrown at you or unexpected charges lumped in to the price of the vehicle. Bottom line, if you want the right sales experience, this is the place to shop for a vehicle. More

Answered all questions thoroughly and was very knowledgeable in subject areas. Also Jason was not pushy in any way which was great since I had bad experiences in the past with sales people being w knowledgeable in subject areas. Also Jason was not pushy in any way which was great since I had bad experiences in the past with sales people being way to pushy that it caused me to lose interest in certain cars. Overall Great Experience! More