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This rating includes all service center reviews, with more weight given to recent reviews.
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1,658 Reviews of North Penn Mazda - Service Center
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December 04, 2018
Free & responsive! My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was prett My first service appt since buying my car was free! I had an Oil change & tire rotation & an update to fix a navigation issue. I waited & it was pretty fast! Great job, NP Mazda! More
by SALLYLINDER88
Verified Customer
Helpful December 04, 2018
Tire repair I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and ac I just bought a CPO Mazda and had a nail puncture my tire. Courtesy loaner made the ordeal tolerable, pick-up and drop-off were very convenient and accommodating. More
by STEVEWILLISON630
December 02, 2018
Just bought a CX-5 We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety featur We worked with Vinny and I would highly recommend him as your sales consultant. He is very knowledgeable about these vehicles and their safety features, which was one of the main reasons I was getting a CX-5 with the Grand Touring trim and Premium package. We told him that we wanted to buy the car cash and get out of there quickly and he made this happen. The only thing I would recommend to this dealership is to get some half and half or heavy cream for the fridge by the coffee machine instead of having just the powder creamer. More
by christinedaecher
November 30, 2018
Always excellent for sales/service/body shop/ rentals This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top This dealership goes above and beyond alll the time. I have two Mazda’s and live them both . The service and sales and body shop and rentals are top notch More
by ALUBELL
November 29, 2018
Sales and service experience Great experience working with John Sell to purchase the car; I have had two Mazdas over the last 10 years and the service department has always been e Great experience working with John Sell to purchase the car; I have had two Mazdas over the last 10 years and the service department has always been exceptional to deal with.. More
by DGSPORTS
November 29, 2018
My car looked great! My car needed a recall repair. They gave me shuttle rides and washed my car! So happy, it looks great for the upcoming holiday season! My car needed a recall repair. They gave me shuttle rides and washed my car! So happy, it looks great for the upcoming holiday season! More
by MSTATUTI
Employees Worked With
November 29, 2018
Great service! Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and a Will was great to work with. Will and Amanda Kept me informed as the repair progressed and the loaner vehicle enabled me to get to and from work and all activities. More
by JOYCE
November 28, 2018
Good as Always The North Penn Mazda service is always ready for me, courteous and keep me informed of the progress of my repair. I went in for a 65,000 mile maintena The North Penn Mazda service is always ready for me, courteous and keep me informed of the progress of my repair. I went in for a 65,000 mile maintenance. When they saw my inspection was due for January, I was advised they could do the inspection today as well and save me another visit in January. Knowing that I had arranged to stay at the dealership while the service was being performed, they remained aware of my timeline and had the car ready when promised. More
by JCM18914
Employees Worked With
Wil Jones
November 26, 2018
Battery and emergency break check Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from e Great experience from ease of making the appointment to dropping off vehicle to picking up the car when finished. Outstanding customer service from every level. Always pleasant. More
by GPRONKO
Employees Worked With
Other Employees :
Will..is exceptional...always nice, helpful and professional..treats me great every time!!
November 23, 2018
Nothing special here Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this Have had better service in the past from these people. Now, sometimes they hit the mark, sometimes they don't. I have had too many repeat visits this year to get problems resolved to recommend them 100%. There are other Gold Cup dealers in the area. More
by DRO
Employees Worked With
