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North Penn Mazda - Service Center

Colmar, PA

4.8
2,047 Reviews

2,047 Reviews of North Penn Mazda - Service Center

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June 27, 2025

Love the place, love my Mazda only thing I'd love more is if they'd bring back the pick up truck. Always great service here, will continue to bring my Mazda back for service, as well as future Mazdas I purc More

by BILLYLEYOTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Landis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

North Penn Mazda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear you love your Mazda and enjoy bringing it to us for service — it truly means a lot. And yes… we hear you on the Mazda truck! 🙌 Hopefully one day they bring it back! Until then, we’ll be here for anything you need with your current or future Mazdas.

June 25, 2025

They pleasant and organized. The 4 rating is because of the service change added when using a credit card. More

by VEIGHT.C
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 25, 2025 -

North Penn Mazda responded

Thank you so much for your feedback and for being such a great customer — we truly appreciate your kind words about our team and how pleasant and organized everything was during your visit. We do want to sincerely apologize for the service fee. We’ve implemented this fee in lieu of raising our overall service rates, in an effort to keep costs lower for all our customers. This fee only applies when paying by credit card — if you choose to pay with a debit card, there’s no additional charge. We really value your support and understanding, and we hope to continue providing you with great service in the future.

June 24, 2025

North Penn Mazda is an exceptional dealership and the employees are all knowledgeable and friendly. I appreciate the ease of buying and servicing my cars as well. Would definitely recommend North Penn Ma More

by spf346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Neith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

North Penn Mazda responded

Thank you so much for the wonderful review! We're thrilled to hear that you've had such a great experience with both buying and servicing your vehicles at North Penn Mazda. Our team works hard to provide a smooth and friendly experience, and it means a lot to know it’s appreciated. Thank you for your recommendation—we look forward to seeing you again! 🚗✨

June 24, 2025

It is a pleasure to work with this dealership. Everything is done in a professional and expedient manner More

by RTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate your support and are so glad to hear that your experience was both professional and efficient. It’s always our goal to make things easy and enjoyable for our customers. We look forward to seeing you again! 🚗✨

June 22, 2025

Repair finished earlier than estimated. Great job. I would use them for any car repair needed More

by mdkosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Landis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear your repair was finished ahead of schedule and that you were happy with the service. We truly appreciate your trust and look forward to helping with any future car needs!

Jun 23, 2025 -

North Penn Mazda responded

Thank you so much for sharing your experience and for placing your trust in North Penn Mazda. We’re honored to hear that our team—especially Will and Amanda—was able to provide the responsive and thorough service you deserve. It means the world to know you've chosen us as your go-to for service moving forward. We’re grateful for your support and can’t wait to continue serving you, your family, and friends for years to come!

June 22, 2025

We’ve come from another Mazda dealer after having a couple issues turn up following schedule maintenance service at faulkner. We’ve found that trust and quality are found right here at north Penn. The More

by dhartman8492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Wil is very kind and attentive. He has a good attention to detail that makes you feel heard. As for this location in general, I like their usage of videos shot by the mechanic who w More

by Sinovera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Young
3.0
This rating includes all reviews, with more weight given to recent reviews.
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonas for courtesy loan
Jun 23, 2025 -

North Penn Mazda responded

Thank you for your kind words! We're so glad to hear that Wil's attentiveness and care made a positive impact—he truly goes the extra mile to make every customer feel heard. We're also happy you find value in our technician videos! It’s great to know they’ve provided helpful insights along the way. We appreciate your trust and look forward to seeing you again!

June 20, 2025

Very professional, service was very prompt and they kept me updated. Also took the car for a car wash-very helpful More

by JSCOTT918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

North Penn Mazda responded

Thank you for the great feedback! We're glad to hear our team provided prompt, professional service and kept you informed throughout the process. We're happy we could return your vehicle freshly washed as well—it’s the little things that matter! We appreciate your support and look forward to seeing you next time.

June 20, 2025

Everyone is so kind and respectful. They are very responsive and beyond accommodating. Will always come to North Penn Mazda! More

by annaf
Recommend Dealer
Yes
Employees Worked With
Wil Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wil Jones
Jun 20, 2025 -

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that you've had such a positive experience with our team. Your continued support means the world to us, and we can’t wait to welcome you back to North Penn Mazda again soon! 🚗😊

June 19, 2025

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by jpowell21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wil Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
4.0
This rating includes all reviews, with more weight given to recent reviews.