North Penn VW

They are very professional and patient. I never feel rushed to make a decision. They let me know just what I need to get done and what can wait . rushed to make a decision. They let me know just what I need to get done and what can wait . More

The dealership, Tim and Jason have set the standard for customer service that a lot of companies should follow. These two gentlemen have always exceeded my expectations from buying a car, financing it, and customer service that a lot of companies should follow. These two gentlemen have always exceeded my expectations from buying a car, financing it, and then the final go over right before you leave the lot. Tim applies no pressure and ensures all your questions are answered even on his days off. Jason takes his time, explains each section to ensure your understand all that you are signing. If you are looking for exemplary service and great vehicles please give them a try, I am sure your expectations will be exceed as well. More

I have had good quality service from this location on more than one service appointments. Service advisor Jake McLean gave me great service direction and made sure I was satisfied with my visit to Volksw more than one service appointments. Service advisor Jake McLean gave me great service direction and made sure I was satisfied with my visit to Volkswagon at north penn. More

Tim Notarianni provided me with all the information I needed to make a competent consumer decision. He followed up with detail on the operation and care of the vehicle and made a courtesy call afterwards needed to make a competent consumer decision. He followed up with detail on the operation and care of the vehicle and made a courtesy call afterwards to see if everything was all right. Jason Hartman worked with me financially to understand the purchasing agreement that was chosen. He pointed out the valuable service options as well as the ones I could maybe pass on if I so elected to. More

Greg H. was a nice, straightforward salesperson who helped us find exactly what we wanted quickly. There was no nonsense with the lease deal or extra pushy sales efforts. He looped in Jason H. in finan helped us find exactly what we wanted quickly. There was no nonsense with the lease deal or extra pushy sales efforts. He looped in Jason H. in finance who had our paperwork wrapped up in no time flat. Simple, efficient, enjoyable experience. Our 3rd car from NP VW and we'll continue going back. Highly recommend. More

Joe , and this dealership is no BS. Got a price, they found the car, they stuck to the price. I was in and out of there in no time. Go see these guys! found the car, they stuck to the price. I was in and out of there in no time. Go see these guys! More

The dealership is a very nice dealership my salesman Matt was a good salesman however I am still awaiting my remote start to be able to be functional not very happy with the brand of Volkswagen so far was a good salesman however I am still awaiting my remote start to be able to be functional not very happy with the brand of Volkswagen so far More

They were able to do it in a timely manor, kept me posted and met/exceeded my expectations, It’s crazy to require a minimum of words and met/exceeded my expectations, It’s crazy to require a minimum of words More

First purchase at North Penn VW, it was an excellent dealership with very professional and friendly customer service. Greg Holland was very easy to work with and made the experience wonderful by making dealership with very professional and friendly customer service. Greg Holland was very easy to work with and made the experience wonderful by making me feel like a valued customer. More

Unfortunately I had to have the vehicle to the dealership twice to get the coronet system operating I also had them put in a remote start for the vehicle which did not work and has not worked yet apparently twice to get the coronet system operating I also had them put in a remote start for the vehicle which did not work and has not worked yet apparently were waiting for programming problems from the dealer is a very big hassle every time it’s cold in the morning when I have to go out and start it myselfNot very happy with that aspect More