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North Penn VW

Colmar, PA

4.8
3,572 Reviews
Being the largest Volkswagen dealership in Pennsylvania allows us to be your Philadelphia Volkswagen, Reading Volkswagen, and Allentown Volkswagen dealer. We have been family owned for 50+ years and our award-winning sales, parts and service department is ready to help you with all of your new & used vehicles, parts, service and auto collision repair center needs in the greater Philadelphia area. We invite Philadelphia and New Jersey Volkswagen buyers to come test drive a Volkswagen Jetta, GLI, Golf R, Golf, GTI, Taos, Tiguan, Atlas, Atlas Cross Sport, and other models near Langhorne, Doylestown, Pottstown, Reading, Norristown, and Philadelphia today! For Volkswagen dealers in Philadelphia, you'll find that North Penn Volkswagen is an easy drive for Reading, Allentown, and nearby Pennsylvania Volkswagen buyers. Here at North Penn, we devote ourselves to helping and serving our customers and we'll make sure you get 'the right experience, the right choice.' It is our honor to have you come in and drive the car of your dreams home. View vehicle specials and service coupons and feel free to contact our greater Philly Volkswagen dealership with any questions you might have.
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165 Bethlehem Pike

Colmar, PA

18915

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Showing 3,572 reviews

July 17, 2019

You guys were great! Your staff was great from intake to delivery of our vehicle. We had a few bad experiences at another dealership and you folks were so much better tha More

by TONYD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McDonough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2019

VW 10,000 Mile Checkup Overall a great experience. Everyone's friendly, professional, and they follow through on what they say. They really make it easy to do business there More

by VWFAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dephilipo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, Jason Hartman
July 12, 2019

Excellent care by your adviser, Ken Great customer service and friendly staff. Very helpful in explaining the services performed and necessary repairs. Clean showroom and waiting area, t More

by dvcnpvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
July 12, 2019

Car purchase Michael Sinclair was solid, honest, knowledgeable and no pressure. I've walked away from cars I wanted to buy just because I couldn't stand the car s More

by New car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sinclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2019

Service was done on my tire in a timely manner I brought my car in because my tire was losing air; the problem was fixed within an hour and I was completed satisfied with the service. More

by EPBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the employee's name
July 10, 2019

Check engine lite on My check engine lite on my dash was on. Took it in for service. Turns out there was a service bulletin and the work was done for free. More

by Hutchbike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the service persons name
July 10, 2019

great experience Tim met all my needs..he is a great guy and a pleasure to work with. It is obvious he loves his job ! I got what I needed from him for my loan.. too More

by DONNIEMARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Notarianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Derek Fitchett, Jason Hartman
July 04, 2019

2019 Atlas SEL Bill Kurz and Jason Hartman are fantastic. These guys made me feel valued by the dealership. They fulfilled my needs and were respectful of my time to More

by K. Fearnside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kurz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hartman
July 04, 2019

Slow - Expensive - Unfortunate My appointment was for 9 am, I arrived and checked in close to 8:50 am - at least 10 minutes early. I was there for an oil change and State inspectio More

by JEFF.THOMPSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I honestly don’t know any of their names.
Jul 10, 2019 -

North Penn VW responded

Thank you for the candid feedback on your experience with my staff at North Penn Volkswagen. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already set up a meeting with the involved parties to review your experience with them and see how we can prevent this from happening in the future. I will follow up with you privately to discuss your concerns with the wipers and cabin filter. With the vehicle being 3 years in service and 30,000 miles, that's not unusual to need wipers and a cabin filter. However, taking your feedback into consideration, a video of this or showing you in person, would have certainly helped. We're not in business to take people for unnecessary repairs. I'm confident that we can work together and restore your confidence in our dealership. Thank you again for the feedback, I look forward to the opportunity to work with you and earn back your business. Sincerely Jorge Campacci Service Director 267-956-1146

July 03, 2019

Never a problem The service staff are great. I’m in about every 3 months for scheduled maintenance and it’s always quick and easy. My car is always ready when they s More

by Walt420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Wilkie
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