
North Penn VW
Colmar, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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great experience Tim met all my needs..he is a great guy and a pleasure to work with. It is obvious he loves his job ! I got what I needed from him for my loan.. too Tim met all my needs..he is a great guy and a pleasure to work with. It is obvious he loves his job ! I got what I needed from him for my loan.. took a test drive ..loved the car ..came back that weekend and off i drove. also when i came to pick it up it was newly waxed and as it was a used model it had some scratches but they were also cleaned up very nicely. I couldnt have been more pleased. Thank you Tim- good luck at the lake More
2019 Atlas SEL Bill Kurz and Jason Hartman are fantastic. These guys made me feel valued by the dealership. They fulfilled my needs and were respectful of my time to Bill Kurz and Jason Hartman are fantastic. These guys made me feel valued by the dealership. They fulfilled my needs and were respectful of my time to complete this transaction. You owe it to yourself to experience this level of service from a dealership. More
Slow - Expensive - Unfortunate My appointment was for 9 am, I arrived and checked in close to 8:50 am - at least 10 minutes early. I was there for an oil change and State inspectio My appointment was for 9 am, I arrived and checked in close to 8:50 am - at least 10 minutes early. I was there for an oil change and State inspection and my estimated cost was $176 per the young man that checked me in. Almost 3 HOURS LATER I checked out to a bill of $280+! New windshield wipers were required to pass the State Inspection and a new cabin air filter was recommended. The windshield wipers seems like a very sneaky way to up my cost - stating that they were smearing and wouldn’t pass inspection. What was I to do? You had me. Interesting that I had never noticed it. The cabin air filter was “suggested.” I asked for a look at my old one before replacing - at the tune of $50+. This information was never given to me - but I got the bill for it when I checked out. What was I to do? You had me again. And the folks working the phones and check ins could be heard from where I was waiting for 3 HOURS and they were very rude with their comments about customers that they had just gotten off the phone with. They all seemed to be more interested in the young lady whose last day was that day than taking care of their customers. Finally, 3 hours! Really! You knew that I was waiting for my vehicle when I checked in. I can understand an hour, or maybe 90 minutes - but 3 HOURS! I should send you MY BILL FOR MY TIME while I waited. You cost me way more money and time than necessary. I will not be returning and will make sure that I tell anyone that asks about my experience at North Penn VW. Very expensive. Very slow. Very unfortunate. More
Never a problem The service staff are great. I’m in about every 3 months for scheduled maintenance and it’s always quick and easy. My car is always ready when they s The service staff are great. I’m in about every 3 months for scheduled maintenance and it’s always quick and easy. My car is always ready when they say it will be. For a person with my schedule, that’s a big deal. More
Professional, Helpful From the moment I decided to lease my Tiguan,I knew I would go to North Penn and called Tim. With his help I was able to get the vehicle I wanted at t From the moment I decided to lease my Tiguan,I knew I would go to North Penn and called Tim. With his help I was able to get the vehicle I wanted at the price I wanted. Jason made the signing paperwork easy. They both explained everything to me and my husband (who has difficult hearing) exceptionally well. I would definitely recommend North Penn, Tim as well as Jason to anyone looking to buy or lease a Volkswagen. More
Oil change I came in for a appointment to get my oil changed. I didn't have any problems. The service department, as always, was professional and helpful. I came in for a appointment to get my oil changed. I didn't have any problems. The service department, as always, was professional and helpful. More
Volkswagen inspection Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positiv Ken is very pleasant to work with and always addresses any concerns we have as customers. My experience at North Penn Volkswagen has been very positive from the sales to the service department. More
Great service Matthew is the only person I will ever purchase a vehicle from. He is a true professional and an asset to the company. Highly recommended. Matthew is the only person I will ever purchase a vehicle from. He is a true professional and an asset to the company. Highly recommended. More
Our shopping experience at NPVW dealership We very much enjoyed our shopping experience overall and particularly with Bill and Jason. Each was available and forthcoming with answers to our man We very much enjoyed our shopping experience overall and particularly with Bill and Jason. Each was available and forthcoming with answers to our many questions. Also, each displayed sincere friendliness. patience, and helpfulness, no pressure, s-o-o refreshing! Without any hassle, we were able to test-driven an Atlas more than once to be sure we loved it, and we ultimately completed the purchase. Bill and Jason couldn't have been more helpful and they made our experience a total pleasure. The Molls, June 2019 More
Great experience Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW Every one my husband and I worked with was friendly, helpful, and professional. The process was easy and low stress. I would recommend NP VW More