North Penn VW

No pressure, extremely pleasant. Everyone I interacted with at NP VW (Bill, Jason, John) we're easy to talk with. Was able to get exactly what I was looking for at the price I wanted Everyone I interacted with at NP VW (Bill, Jason, John) we're easy to talk with. Was able to get exactly what I was looking for at the price I wanted. More

It was a wonderful experience It was my first time buying a car and Tim made everything very easy. He was very insightful andI highly recommend him for any of your Volkswagen or ca It was my first time buying a car and Tim made everything very easy. He was very insightful andI highly recommend him for any of your Volkswagen or car needs. More

Excellent, personalized car buying experience. Matt was very personable, took his time with us and was expert in explaining features of the various options we were considering. He went to great len Matt was very personable, took his time with us and was expert in explaining features of the various options we were considering. He went to great lengths to find the particular car we were looking for. It was a very pleasant experience and not at all having to deal with high pressure car salesmen to whom we have developed an aversion. Jason addressed all financial aspects of the transaction in a friendly and knowledgeable way. This is our second car purchase from North Penn Imports. More

Easy and uncomplicated experience. From my initial telephone call, although delay in call response, I was provided with thorough and clear answers and encouraged by upcoming deals that From my initial telephone call, although delay in call response, I was provided with thorough and clear answers and encouraged by upcoming deals that met my criteria. My salesman was friendly and extremely efficient throughout, always exhibiting enthusiasm for my choice. I would highly recommend him to others as I was recommended to him. Finance guy was also friendly and soft-spoken adding to my comfort. More

No pressure, friendly, informative. The salesman ( Joe Dephilipo) was friendly, professional and efficient. He was able to answer my questions and was not pushy. Jason Hartman handled t The salesman ( Joe Dephilipo) was friendly, professional and efficient. He was able to answer my questions and was not pushy. Jason Hartman handled the loan piece and he was terrific too! I usually hate the process of purchasing a car, but they made it easy. More

1st time buyer, awesome experience From start to finish it took me about 3 weeks to drive off the lot with my Jetta all thanks to Greg and his patience. I had a million questions and h From start to finish it took me about 3 weeks to drive off the lot with my Jetta all thanks to Greg and his patience. I had a million questions and he understood that I wanted to take my time in making a final decision. Greg was honest and extremely helpful, he had an answer for everything and made me feel comfortable with purchasing my first car. When I came back to pick up my car he had it cleaned and ready for me. Then I met Jason who helped me with finances and he was great as well. He took the time to go over numbers with me one last time and even offered a few extra warranties. I will be a long time customer of theirs, I trust their opinion and know I am in great hands! More

Wonderful Experience I went to this dealership to buy my first vehicle, and I am very glad I did. I walked in without knowing exactly what I wanted, but with Brendan's hel I went to this dealership to buy my first vehicle, and I am very glad I did. I walked in without knowing exactly what I wanted, but with Brendan's help I found the perfect vehicle. Brendan was thorough in explaining options and patient with me. He made a process I foresaw as stressful easy and fun! Jason was also wonderful! As a young, first-time buyer, I knew very little about various packages, warranties, etc. Jason took the time to sit with me and walk through several options so I fully understood everything and could make an educated decision. I absolutely love my car and I am so pleased I chose North Penn VW! More

Good service and continues through the year. 2nd time buyer. We were well educated about interior working(radio, phone,distress signals) Greg was very thorough. Jason was great and we bought VWCare. Love the c We were well educated about interior working(radio, phone,distress signals) Greg was very thorough. Jason was great and we bought VWCare. Love the car. More

North Penn Imports Rating My vehicle was recalled by VW and I had to turn in my TDI prior to the expiration of the lease. I loved the car and didn't think I would find another My vehicle was recalled by VW and I had to turn in my TDI prior to the expiration of the lease. I loved the car and didn't think I would find another one that I liked as much. I test drove several models based on Joe DePhillippo's recommendation. He was like a good friend and helped me find the perfect replacement and negotiated the price with me to make it as affordable as possible. Jason in Accounting was excellent. We did the paperwork in very short order even though there were many pages to sign. We did all of this on an evening before a holiday weekend. It was a great experience. More

STELLAR SERVICE Although we live in New York City, we chose North Penn after much research since they provided unparalleled service and their communications were swi Although we live in New York City, we chose North Penn after much research since they provided unparalleled service and their communications were swift and comprehensive. I secured a deal to return my current lease early to get into a new VW Sportwagen. They gave a great price and it was simply a pleasure to work with them - especially John Balassis, who gave me immediate answers over email and patiently answered all of my detailed queries,. Also, Greg Holland was great when we arrived at the dealership to take delivery of our car. More